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Old 06-25-2012, 08:14 AM
 
57 posts, read 218,171 times
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I got a verbal job offer from a place who is now calling my references. I received an email from HR requesting a phone number for one of my references, sayign that they do not prefer to contact people by email.

One of my references did not give me her new number before leaving our old job where we worked together, though it is online on the website of her new company. However, I know she is someone who would rather be contacted by email.

Is it appropriate to email HR and say that the reference would prefer to be contacted by email initially, and she will provide a phone number to call or will call HR directly, as she is at work? Or should I just give them her new work number?
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Old 06-25-2012, 08:22 AM
 
Location: NJ
17,579 posts, read 37,760,769 times
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I would simply say the reference prefers to be contanced by email initially. Don't do anything to **** off your reference since they are doing something for you in the first place.
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Old 06-25-2012, 05:15 PM
 
Location: California
4,402 posts, read 10,984,802 times
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I would contact your reference yourself and let the person know that your new company prefers to conduct reference checks via the phone. Clear it with the reference and then call the HR person and give them the phone number of the reference.

I agree to not annoy the reference...but if you calling them regarding the reference they have agreed to give will annoy them, it is probably best to not use the person as a reference.
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Old 06-25-2012, 05:18 PM
 
491 posts, read 1,946,234 times
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When hiring, I only call references - never email. If you can't get a phone number and permission from a reference, don't use that person as a reference. Your references should be happy to help you out. If they are "meh" - I will wonder what's wrong.
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Old 06-25-2012, 08:12 PM
 
57 posts, read 218,171 times
Reputation: 47
It's not that she's a terrible reference, she just generally doesn't like people calling her or having her number - I worked with her for 2 years so I know. I think it would have been best for them to at least email her first, and she can call them directly or supply a phone number.

It probably looked bad, I guess. But does it necessarily mean they will rescind the offer? Is it that big of a deal if they have to email a reference?

ETA: I think I misspoke. She doesn't like people blindsiding her with phone calls, if she's at work. She'd rather schedule time to talk. If that makes sense?
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Old 06-25-2012, 09:56 PM
 
16,559 posts, read 19,219,720 times
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Quote:
Originally Posted by thebunny View Post
I would contact your reference yourself and let the person know that your new company prefers to conduct reference checks via the phone. Clear it with the reference and then call the HR person and give them the phone number of the reference.

I agree to not annoy the reference...but if you calling them regarding the reference they have agreed to give will annoy them, it is probably best to not use the person as a reference.
Exactly, contact them and tell her they prefer a phone call, which is still the norm.

Then find another reference, this woman doesn't want to be bothered being a reference if it is too much trouble to take a phone call.
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Old 06-25-2012, 10:52 PM
 
Location: California
4,402 posts, read 10,984,802 times
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Quote:
Originally Posted by seain dublin View Post
Exactly, contact them and tell her they prefer a phone call, which is still the norm.

Then find another reference, this woman doesn't want to be bothered being a reference if it is too much trouble to take a phone call.
A good point. It IS the norm and it is how the new company will expect things to proceed. I wouldn't rock the boat at this point, just not worth it.
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Old 06-25-2012, 11:45 PM
 
16,559 posts, read 19,219,720 times
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Quote:
Originally Posted by thebunny View Post
A good point. It IS the norm and it is how the new company will expect things to proceed. I wouldn't rock the boat at this point, just not worth it.
Yes, you don't want to rock the boat at this stage in the game. They want a phone number and a live conversation, not emails going back and forth.

OP, you call either call her(preferred) or email her and tell her they want to speak with her. Don't go back and forth with the company and try and dictate to them how this reference should be contacted.

And then find a reference to replace her who doesn't mind a phone call.
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