Resume critique? (employee, credit, applying, non-profit)

[evolve]

If anyone has time can they read over my resume and give me an honest opinion on it? I would really appreciate it.. I have edited the specifics.

I'm currently looking for a medical back office position or Information Analyst position in a clinic/hospital


SUMMARY OF QUALIFICATIONS
Accomplished and devoted employee with 8 years of medical experience with emphasis in the coordination, planning, and support of daily operational, administrative, and clinical functions.

Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.

Certified in Microsoft Office Utilities and Microsoft Windows® operating system; type 60 wpm with complete accuracy; knowledgeable in many health information/scheduling systems including ORMIS and GE Centricity Peri-operative Manager

PROFESSIONAL EXPERIENCE

Dec 2008 to Present
Scheduling Specialist/Information Analyst
*********** Hospital, *****
• Scheduled surgeries and procedures from a centralized scheduling office for the main operating room, outpatient surgery center, endoscopy center, and Mericos Vision center.
• Safeguarded surgical equipment for each case to ensure that there are no equipment scheduling conflicts
• Submitted occurrence reports to maintain patient safety
• Prepared productivity reports, credentialing reports, and anesthesia reports
• Analyzed procedural counts and personnel counts by service and department
• Managed physician block and release database

Oct 2007 to Dec2008
Patient Service Rep III
same as above
• Scheduled spinal, neurological, and orthopedic surgeries and procedures for 4 physicians
Submitted insurance authorizations for surgeries, physical therapy, consultations, and injections under fluoroscopy
• Maintained personal calendars for 2 physicians
• Responsible for answering multi-line phone at high volume



May 2005 to Oct 2007
Pediatric Advanced Life Support Program Administrator
NAVAL MEDICAL CENTER – *****
• Prepared annual and semi-annual reports that were key factors in the accreditation of the course within the medical center
• Maintained schedules and records of instruction for over 75 instructors
• Ordered supplies and maintained budget over $50,000
• Wrote Standard Operation Procedure manuals for the management of the Basic Life Support, Advanced Cardiac Life Support, and Pediatric Advanced Life Support programs
• Created spreadsheets and word documents that provided the Military Training Network with pass to fail ratios and statistics


2003-2005
Hospital Corpsman/Lab Tech/Physical Coordinator
5TH REGIMENTAL AIDE STATION – *******

• Operated the medical lab for 4 battalions with over 5000 personnel
• Provided history and physical for patients having procedures with the Regimental Surgeon
• Manager of medical record department of regimental aid station and responsible for over 3000 medical records
• Coordinator of medical board and evaluations
• Administered vaccinations and maintained vaccination records

2002-2003
Hospital Corpsman
******* MARINES AIDE STATION – Camp Pendleton, CA
• Medical provider with emphasis in emergency care
• Maintained medical records for over 2500 patients
• Provided treatments for illnesses ranging from Upper Respiratory Infections to gunshot wounds
• Scheduled appointments for 3 physicians
• Wrote nursing notes on each patient


2001-2002
Front Office Clerk
*****-****
• Administrative support for temporary agency
• Answer telephone calls and take messages in a proficient manner
• File paperwork using standard filing systems
• Maintained the front office in a professional manner

[kodaka]

My suggested revisions:

SUMMARY OF QUALIFICATIONS
Accomplished and devoted employee with 8 years of medical experience with emphasis in the coordination, planning, and support of daily operational, administrative, and clinical functions.

KEY ACCOMPLISHMENTS (I've found this format effective and received positively by many hiring managers. Many people just use a bullet-point list, but this format groups the accomplishments by type, which helps a hiring manager assess what your core strengths are)
--Administrative: Developed and maintained procedural processes, improved efficiency and accuracy, and reduced redundancy

--Operational: Supported complex operations and deadlines, identified goals and managed conflict resolution.

SKILLS
MS Office - MS Windows - 60 wpm - ORMIS - GE Centricity Peri-operative Manager

PROFESSIONAL EXPERIENCE
Dec 2008 to Present
Scheduling Specialist/Information Analyst
*********** Hospital, ***** (I would suggest setting the name of the employer a few spaces in. You want to emphasize your title, not the name of the company you worked for--remember you are advertising you, not them. For scannable resumes use the spacebar not the tab key).
• Scheduled surgeries and procedures from a centralized scheduling office for the main operating room, outpatient surgery center, endoscopy center, and Mericos Vision center.
• Safeguarded surgical equipment for each case to ensure that there are no equipment scheduling conflicts
• Submitted occurrence reports to maintain patient safety
• Prepared productivity reports, credentialing reports, and anesthesia reports
• Analyzed procedural counts and personnel counts by service and department
• Managed physician block and release database

Oct 2007 to Dec 2008
Patient Service Rep III
*********** Hospital, *****
• Scheduled spinal, neurological, and orthopedic surgeries and procedures for 4 physicians
• Submitted insurance authorizations for surgeries, physical therapy, consultations, and injections under fluoroscopy
• Maintained personal calendars for 2 physicians
• Responsible for answering multi-line phone at high volume


May 2005 to Oct 2007
Pediatric Advanced Life Support Program Administrator
Naval Medical Center – ***** (No caps, since your other employers weren't capitalized)
• Prepared annual and semi-annual reports that were key factors in the accreditation of the course within the medical center
• Maintained schedules and records of instruction for over 75 instructors
• Ordered supplies and maintained budget over $50,000
• Wrote Standard Operation Procedure manuals for the management of the Basic Life Support, Advanced Cardiac Life Support, and Pediatric Advanced Life Support programs
• Created spreadsheets and word documents that provided the Military Training Network with pass to fail ratios and statistics


Month 2003 to Month 2005 (be consistent in your formatting)
Hospital Corpsman/Lab Tech/Physical Coordinator
5TH Regimental Aide Station – ******* (No double space after this line, for consistency)
• Operated the medical lab for 4 battalions with over 5000 personnel
• Provided history and physical for patients having procedures with the Regimental Surgeon
• Manager of medical record department of regimental aid station and responsible for over 3000 medical records
• Coordinator of medical board and evaluations
• Administered vaccinations and maintained vaccination records

Month2002 to Month2003
Hospital Corpsman
******* Marines Aide Station – Camp Pendleton, CA (Again no caps)
• Medical provider with emphasis in emergency care
• Maintained medical records for over 2500 patients
• Provided treatments for illnesses ranging from Upper Respiratory Infections to gunshot wounds
• Scheduled appointments for 3 physicians
• Wrote nursing notes on each patient


2001-2002
Front Office Clerk
*****-****
• Administrative support for temporary agency
• Answer telephone calls and take messages in a proficient manner
• File paperwork using standard filing systems
• Maintained the front office in a professional manner

TRAINING
MS Office - Certified
Source of certification

If there's any other training you can add, that would be great. Doesn't have to be formal education. Training courses at authorized training centers, in house training, online training. Also if there's any other professional involvement you've got, you can add that. Professional associations, leadership experience, even if it isn't career related (such as volunteer commitments, leadership with a non-profit, community involvement), et cetera.

Just my 2¢. I'm not sure how many of the formatting errors were just how it was translated on this forum, or if they are in your resume, but just be sure to be consistent--if you include months and years of employment, do so for all. If you capitalize one term, do the same for all.

[evolve]

Cool, I really appreciate your input!
I will make those corrections..

[SouthBound47]

You have a very big problem with your resume, and so did I until I was taught. You just talk about your old jobs as if to simply explain what you did. Do employers care about your old job descriptions? Absolutely! But hiring managers care alot more about accomplishments.

I don't understand the jargon of your resume (and that's fine, as long as you are applying in the same industry) so I won't even both try and give my opinion of what's right for many but here are a couple of examples that you might use.

• Maintained personal calendars for 2 physicians

Becomes

Proved organizational acumen by maintaining calendars for 2 physicians

Sounds a little better right? Hopefully an HR manager can back me up on this.

Another might be:

• Ordered supplies and maintained budget over $50,000

Becomes

Proved quantitative aptitude by maintaining budget of over $50,000

Anything with provable figures is especially useful. Like I said to above, your future employer cares about what you did at your past job, but they care far more about accomplishments than anything.

[SouthBound47]

Oops noticed I used proved twice; find make sure you vary your verbs a little.

Good rule of thumb: Make sure 80% of your points start with a verb.

One other question, how long is this resume? It looks it's at least 2 pages, and seems like only 9 years of experience. You might want to cut some of that off completely and bring it to a page. You could either just list the jobs, or else leave them off all together and just put them on your resume. Honestly, a hiring manager will look at your resume for 2 minutes tops, I'm a quick reader, and a quick glance took me 45 seconds, reading in depth wasn't easy as it was simply too long.