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Old 06-21-2018, 04:57 PM
 
466 posts, read 469,758 times
Reputation: 211

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Just want to see if its ok. When i scheduled service, they called back saying I need 2 more service. They quoted me 340. I said yes but when I looked up online (this service department portal ), the price is 300. So do I have to pay dor agreed price or online price? Thanks.
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Old 06-21-2018, 05:07 PM
 
Location: In the basket
9,587 posts, read 11,183,000 times
Reputation: 5837
Print it out and show them.
If they give you a hard time, yell.
Anything, being incoherent works best.
Just be loud.
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Old 06-22-2018, 05:33 AM
 
1,599 posts, read 2,057,991 times
Reputation: 1657
Sales tax?
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Old 06-22-2018, 07:19 AM
 
23 posts, read 12,939 times
Reputation: 32
You verbally agreed to the price they gave you over the phone so that’s what you should pay. It’s good business for them to honor what sales or advertising they have out there though.
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Old 06-22-2018, 01:48 PM
 
1,840 posts, read 1,693,215 times
Reputation: 1392
Dealer service advisers are salesmen, not mechanics. For that reason I hate using the dealer for service except for warranty services. They will always upsell for stuff you probably don't need or if you do need them they will charge much more than a non-dealer mechanic.
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Old 06-23-2018, 08:58 AM
 
2,184 posts, read 4,064,623 times
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Thats why they call it the Stealership
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Old 06-23-2018, 05:23 PM
 
Location: Islip,NY
16,942 posts, read 19,695,510 times
Reputation: 17204
similar thing happened to my husband. He was buying a motorcycle and the online price said one thing. When he got to the dealership they told him a different price. He argued that the price for this bike was $$$ online. Said he wanted to buy the bike that day but wanted the online price. It took some savvy finessing on his part but he got the price he wanted.
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Old 06-25-2018, 07:21 AM
 
466 posts, read 469,758 times
Reputation: 211
So ended up the price he quote was what on the flyer at dealer. The price online is cheaper. I did print out the screen shot and they honored the price. I made the appointment online and the price should be online price. That's my understanding.
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Old 06-26-2018, 07:06 PM
 
386 posts, read 228,138 times
Reputation: 376
you first problem is that you took your car to the con man dealership. Your dilemma just proves how dishonest they really are. I bet if you don't say a word they will gladly tell you to pay $340 plus any other nonsense they can find out wrong with your car that "needs service" that will require even more money.
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Old 06-27-2018, 12:14 AM
 
6,122 posts, read 3,324,438 times
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Quote:
Originally Posted by tj2013 View Post
you first problem is that you took your car to the con man dealership. Your dilemma just proves how dishonest they really are. I bet if you don't say a word they will gladly tell you to pay $340 plus any other nonsense they can find out wrong with your car that "needs service" that will require even more money.
But he didn't have a dilemma. He saw a price online, made an appointment online and got charged the price online. What's the problem? He went to a dealership with factory trained technicians and they did the work promised. He mentions no complaints. Why so quick to call a business a "con man dealership?"
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