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02-26-2009, 11:01 AM
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Senior Member
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Join Date: Nov 2008
388 posts, read 170,589 times
Reputation: 86
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Verizon slamming Long Islanders?
Two months ago I received a call from Verizon offering me "free HBO." I know how it works; they hook you up with HBO for a month and then leave it on the bill thereafter. After the first free month, you pay for it.
I told the caller "no" three times. I just received my February bill, and was charged $30.00 for HBO.
This is criminal. Has anyone else dealt with this? I'm thinking of filing a slamming complaint with the NYS Attorney General's office. Any advice?
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02-26-2009, 11:07 AM
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Senior Member
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Join Date: Jan 2009
755 posts, read 314,135 times
Reputation: 63
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did you really not notice the free HBO you were getting for the first month?
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02-26-2009, 11:10 AM
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Not a member
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Join Date: Jan 2009
Location: Miller Place NY
1,054 posts, read 554,272 times
Reputation: 67
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Was it VERIZON or a company selling Verizon products ?
They are out there...you have to be careful !
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02-26-2009, 11:27 AM
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Senior Member
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Join Date: Nov 2008
388 posts, read 170,589 times
Reputation: 86
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Huh?
Quote:
Originally Posted by S.I.B.
did you really not notice the free HBO you were getting for the first month?
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I don't understand the question. Are you implying that I'm at fault somehow? I'd appreciate you explaining that. |
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02-26-2009, 11:29 AM
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Senior Member
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Join Date: Nov 2008
388 posts, read 170,589 times
Reputation: 86
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Verizon is responsible for its surrogates.
Quote:
Originally Posted by longislandmike
Was it VERIZON or a company selling Verizon products ?
They are out there...you have to be careful !
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I don't know or care. I don't care who calls me. No quite clearly means no. |
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02-26-2009, 11:32 AM
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Pls email me controversy instead of posting. Thks.
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Join Date: Jul 2006
Location: Nassau, Long Island
3,459 posts, read 1,418,828 times
Reputation: 699
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Quote:
Originally Posted by S.I.B.
did you really not notice the free HBO you were getting for the first month?
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Maybe they didn't give him free HBO for a month and just skipped to the billing part.
Also, if I had said "no" when offered free HBO for a month, I don't think I would have noticed if they gave it to me anyway, because I would not turn the channel on at all since I would assume I didn't have it. |
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02-26-2009, 11:45 AM
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Senior Member
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Join Date: Nov 2008
388 posts, read 170,589 times
Reputation: 86
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Right
Quote:
Originally Posted by I_Love_LI_but
Maybe they didn't give him free HBO for a month and just skipped to the billing part.
Also, if I had said "no" when offered free HBO for a month, I don't think I would have noticed if they gave it to me anyway, because I would not turn the channel on at all since I would assume I didn't have it.
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I actually refused to answer this question because it is immaterial. Whether I noticed it or not has no bearing on whether I'm obliged to pay for it. My expressed wishes were to not receive this "gift."
Nevertheless, I didn't notice it until I opened my bill yesterday. I have only a basic cable package - networks and local broadcasting. No Discover. No History. Nothing. So, out of the 1000 channels on my guide, why would I have wandered into the 500s when I only browse the first 25 channels? Doesn't make sense to me.
Still, the automatic assumption that I must be up to something is insulting. I suspect this is the type of person who blames middle class people for losing their jobs; "he who complains must be at fault somehow."
Last edited by Keeper; 03-23-2009 at 06:12 PM..
Reason: Please..no need to call ppl twits..
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02-26-2009, 11:48 AM
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Pls email me controversy instead of posting. Thks.
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Join Date: Jul 2006
Location: Nassau, Long Island
3,459 posts, read 1,418,828 times
Reputation: 699
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Quote:
Originally Posted by DeadPool1998
ISo, out of the 1000 channels on my guide, why would I have wandered into the 500s when I only browse the first 25 channels? Doesn't make sense to me.
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That's what I mean! I know which channels I have and don't have, so I know if I go to one I don't have all I will get on the screen is a message saying, "You are not authorized to view ______. If you want to add this channel, please call us at _______." I browse the ones I have, not the ones I don't so how would I notice if they gave me one I didn't have for free? |
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02-26-2009, 11:52 AM
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Senior Member
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Join Date: Feb 2008
Location: Kings Park & Jamesport
1,298 posts, read 1,214,604 times
Reputation: 95
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Just call Verizon, they will remove the charge.......
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02-27-2009, 09:34 AM
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Senior Member
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Join Date: Jan 2009
113 posts, read 61,724 times
Reputation: 18
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Want to get it fixed today? Call the head of Verizon directly -
Ivan G. Seidenberg
140 West St
New York, NY 10007
(212)-395-1000
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