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Old 10-21-2014, 02:07 PM
 
4,212 posts, read 6,362,844 times
Reputation: 2630

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Quote:
Originally Posted by bpeeps View Post
You were previously subscribed to the 25/5 speeds, which means you should be getting at least 200/20 speeds. The reason you are not is because there are only two modems provisioned by TWC to receive speeds higher than 100/10.

You need to either lease or purchase the Motorola SB6183 (which is currently sold out) or the Netgear C6300 (overpriced in my opinion). These will give you speeds above 100. If you lease your modem, ask TWC about swapping out your equipment. If you bought, you have to purchase one of the above modems.

Right now, I can only see speeds of 50/5 because my modem the SB121, only has speeds up to that. I have a SB6183 coming in later this week. Check out this list if you have anymore questions on modems.



False. First of all, 100/10 is a Maxx speed (he was upgraded from 25/5). Second, I have the speeds and I don't live between your made up area. Third, all of LA is being upgraded, they aren't gonna leave out a portion of one zip code. Fourth, stop it.
I did forget 90069 extends south to Melrose , so it's sunset to melrose. the hills don't have it though.

Show proof "all of LA" is being upgraded. Stop what?
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Old 10-21-2014, 02:47 PM
 
Location: West Hollywood
3,196 posts, read 2,351,854 times
Reputation: 5262
Quote:
Originally Posted by disgruntled la native View Post
Didn't you say you lived in the hills north of Sunset? That could be why. The max speeds are between Sunset and Santa Monica Blvd.
Crap...

Quote:
Originally Posted by bpeeps View Post
You were previously subscribed to the 25/5 speeds, which means you should be getting at least 200/20 speeds. The reason you are not is because there are only two modems provisioned by TWC to receive speeds higher than 100/10.

You need to either lease or purchase the Motorola SB6183 (which is currently sold out) or the Netgear C6300 (overpriced in my opinion). These will give you speeds above 100. If you lease your modem, ask TWC about swapping out your equipment. If you bought, you have to purchase one of the above modems.
I have a router that can handle 1000/1000(Google Fiber speed, basically). It's not one of the officially authorized modems but it works very well.

Quote:
Originally Posted by bpeeps View Post
False. First of all, 100/10 is a Maxx speed (he was upgraded from 25/5). Second, I have the speeds and I don't live between your made up area. Third, all of LA is being upgraded, they aren't gonna leave out a portion of one zip code. Fourth, stop it.
I asked TWC customer service about it this morning and they're telling me my very specific area should be upgraded to 300/30 speeds by the end of the month. They're upgrading me to 300/30 for no additional charge for a year, even though I didn't threaten to switch providers or anything. Apparently the hills are trickier to upgrade. Some other areas will have to wait until much later in the year before getting the full speed upgrade according to customer service.
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Old 10-21-2014, 04:19 PM
 
Location: West Hollywood, CA
1,238 posts, read 1,329,232 times
Reputation: 970
Quote:
Originally Posted by MordinSolus View Post
Some other areas will have to wait until much later in the year before getting the full speed upgrade according to customer service.
That makes sense. Ya a rep also told me they've been slowly rolling it out in select neighborhoods since early April, which is when West Hollywood was projected to be completed. I'm guessing they hit 90046 first. These are the cities they're completing by the end of this year.

Quote:
Originally Posted by MordinSolus View Post
I have a router that can handle 1000/1000(Google Fiber speed, basically).
Google Fiber would be amazing, but they have zero plans to roll out in LA in the future. TWC is actually planning for Gigabit speeds in 2016 alongside the Docsis 3.1 standard. But with how slow they've been with the Maxx upgrade, we'll see if it happens in 2 years.

Quote:
Originally Posted by disgruntled la native View Post
I did forget 90069 extends south to Melrose , so it's sunset to melrose. the hills don't have it though.

Show proof "all of LA" is being upgraded. Stop what?
"We expect to start the initial Gigasphere pilot in 2015. Meanwhile, our 3,000 Los Angeles-area employees will continue their work to transform the customer experience through TWC Maxx – putting us on the path to make gigabit speeds available to all our Los Angeles customers in 2016."

- Said by Andrew Russell, Sr. Director, Corporate Communications, TWC

Here's a press release on TWC's site stating the same thing.
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Old 10-21-2014, 10:42 PM
 
Location: West Hollywood
3,196 posts, read 2,351,854 times
Reputation: 5262
Quote:
Originally Posted by bpeeps View Post
Google Fiber would be amazing, but they have zero plans to roll out in LA in the future. TWC is actually planning for Gigabit speeds in 2016 alongside the Docsis 3.1 standard. But with how slow they've been with the Maxx upgrade, we'll see if it happens in 2 years.
Google Fiber or equivalent speed would be a godsend. A friend of mine who works for Google told me that major cities would be the last to get Fiber because of the challenges of regulations, zoning laws, etc from the city and from neighborhood to neighborhood, and also because it would be so much more difficult to install in a busy cityscape. TWC upgrading is basically our only hope of gigabit speeds. God help us if their merger with Comcast happens...
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Old 10-27-2014, 03:40 PM
 
435 posts, read 390,848 times
Reputation: 690
Just wanted to add to this thread.
I just received my new modem from TWC for upgraded internet service (Maxxx I presume). I seriously haven't noticed any huge upgrade to my existing service other than a new, bulky modem with built in wifi router. Speeds seem to be about the same. Then again, I haven't yet tried downloading any large files or videos on Netflix.
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Old 10-27-2014, 11:20 PM
 
Location: Los Angeles (Native)
24,162 posts, read 13,675,815 times
Reputation: 11367
Quote:
Originally Posted by latino_esq View Post
Just wanted to add to this thread.
I just received my new modem from TWC for upgraded internet service (Maxxx I presume). I seriously haven't noticed any huge upgrade to my existing service other than a new, bulky modem with built in wifi router. Speeds seem to be about the same. Then again, I haven't yet tried downloading any large files or videos on Netflix.
Have you tried to check your speed on this

Speedtest.net by Ookla - The Global Broadband Speed Test
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Old 10-28-2014, 08:39 AM
 
435 posts, read 390,848 times
Reputation: 690
Quote:
Originally Posted by jm1982 View Post
Have you tried to check your speed on this

Speedtest.net by Ookla - The Global Broadband Speed Test
Ping: 16ms
Download Speed: 40.08Mbps
Upload Speed: 5.44Mbps

I'm not much of a tech guy and my internet plan is a basic one, so I don't know if this is any better than what I previously had.
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Old 10-28-2014, 09:04 AM
 
Location: Los Angeles (Native)
24,162 posts, read 13,675,815 times
Reputation: 11367
It sounds pretty good ..I have the plan above the very basic internet with time warner and mine is a lot slower than that.

It depends a lot too on the server you are connecting too.

Even if you have the worlds fastest internet if the server you are connecting to is slow or caps the speeds then it doesnt help.

I would think at the speed you have though you shouldn't have many issues with streaming videos,etc.

I think to a certain degree the speed doesn't matter much for most people if you can do things like stream video.

The reason people need a lot of speed usually is if they have a bunch of people connecting to their connection , in a residential setting if you lived with a bunch of people all streaming video at the same time I could see it being an issue.
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Old 10-28-2014, 11:53 AM
 
Location: West Hollywood
3,196 posts, read 2,351,854 times
Reputation: 5262
Quote:
Originally Posted by latino_esq View Post
Ping: 16ms
Download Speed: 40.08Mbps
Upload Speed: 5.44Mbps

I'm not much of a tech guy and my internet plan is a basic one, so I don't know if this is any better than what I previously had.
That's higher than the highest speed they were previously offering in most of LA.
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Old 10-28-2014, 12:17 PM
 
Location: Los Angeles (Native)
24,162 posts, read 13,675,815 times
Reputation: 11367
Can I come over to download some stuff?...
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