Stockyards is a good bank; they were the last bank I was with before I moved to Australia.
I also had an account with L&N before that and couldn't complain; only reason I switched was because I closed my L&N when I moved to Tennessee, then when I moved back to Louisville a few years later my new company was with Stockyards. Mom banks with L&N as well, and likes them really well.
Fifth Third.....absolute nightmare.
They were good when they were Cumberland Bank. Fifth Third took over and it all went to he!! in a handbasket, as far as I'm concerned. Every month there were dramas with my statements, as in I was
always chasing up some dubious debit or deduction, or some quite obvious incorrect deposit (seriously, what minimum wage customer service rep is going to have a $800 paycheck put into her account, when the weekly ones were never more than $150? {this was early 90's; I was making like $4.25/hr...}. I insisted it wasn't mine, they insisted it was. I rolled it into my savings and didn't touch it, and sure enough about 2 weeks later I was contacted about a "transaction error".
). It was always "a computer error". yeah right. Computers are only as ignorant as the person/people operating them.
and Jeanie machines seemed to be few and far between, although once I'd pulled the plug and went to L&N they seemed to be more places.
My grandma banked with First National practically her whole life, and so when it became National City she just stayed with them. She never mentioned any problems with them, and liked that they didn't force an ATM card on her; she was a passbook lady and they didn't try to alter her ways!
A lot of people and businesses use PNC, which used to be called something else just can't remember what. I haven't eve dealt with them personally so have no opinion.
Bank of Louisville--is it still around, or called something else? My Mom and Dad had dramas with them over
something when I was a kid, not sure what, but it was enough for them to pull all their money, cash in CD's and take a loss, and take all of it to the Jefferson County Police and Employees Federal Credit Union (my dad worked for International Harvester at the time and that's who they banked with) where they also refinanced the mortgage and car loans to get rid of the BoL ones. I was just a kid, but I remember they were forced to drag me and my sister along (summer so not in school), and it took about 42 hours to get it all done. Oh my dog we were soooo bored, to tears, quite literally.
I still shudder at the thought....
(Ok it was probably only about an hour, but it felt like 42!
)
I'd just do some research, get some information from various banks and ask around before choosing. Good luck!
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