[Arthur Digby Sellers]

Have you taken a look at the company reviews on Glassdoor.com?

If you do interview, do have questions ready. You are interviewing them as much as they are interviewing you. That should give you some insight to their culture and values.

[cmarie2010]

Originally Posted by Arthur Digby Sellers

Have you taken a look at the company reviews on Glassdoor.com?

If you do interview, do have questions ready. You are interviewing them as much as they are interviewing you. That should give you some insight to their culture and values.

Yes I have been all over Glass Door the past several weeks and it is something else! The negative to positive ratio is like 97% to 3%. I will compile a list of my own questions. I just hope they don't get pissed because of what I am asking.

[belleislerunner]

Keep in mind that the only people who complain are those ones who post on those websites. I would put 5% of truth and 95% of bitterness to every post whether its a restaurant review, work environment or not. Think about it, if they have X thousands of employees - they must be doing something right. If Slows has 1.5 hr waits on a Saturday night, it must be doing something right - even though you're sure to read the negatives because those people have an axe to grind. One suggestion might be to just go downtown (Chase Building) by Campus Martius and ask questions to people/coming and going. Most would be willing to give you a quick 30 seconds.

[Arthur Digby Sellers]

Also keep in mind that sales is a demanding environment that requires a unique skill set, and a lot of people who washed out of that environment will likely be frustrated by their experience.

[Meowen]

My cousin works for them and she seems to be happy

[namoreau12]

I think that might be coming out there ass im interviewing there right now and waiting for a job, and the mortgage bankers are layed back and not only like what they are doing but believe in what they are doing. I almost think these bad reviews are made up by some other companies afraid of quickens growth and customer satisfaction.

[scolls]

I work at a bank and we have a lot of former Quicken employees. I interviewed with Quicken and the interview consisted of me trying to sell satellite service to an HR person over the phone. I got the vibe that I was just going to be a telemarketer. How I understood it you received leads through websites like Lending Tree and called those customers. In a way it was cold calling. The customer was applying for a refinance but not directly through Quicken. The training is long because according to the NMLS Safe Act, you have to be federally licensed to be a loan originator. That involves 24 hours of training and passing a test. Once you pass the federal test, you have to be licensed in each state. Being that Quicken originates mortgages all over the country, that's a lot of licenses. As I understand, you won't have to be licensed in all 50 states but rather territories. The advantage to Quicken is they don't care if you know anything about mortgages. All they care about is can you sell. They're basically looking for used car salesmen. They pay for your licensing and training. After awhile you can take that licensing and training and use it to leverage a new job at another company. Quicken is good if you want to break into the industry.

[Coldjensens]

Originally Posted by cmarie2010

You tried to sue them for what exactly? What guy? The loan officer?

My fingers are dyslexic sometimes. I tried to use them to refinance.

Whomever they assigned to handle my refinance was either crazy or on drugs. I tried to get someone else but no where with it, it was not worth a lot of effort to get a different representative, there are tons of other really good places to refi. We discovered we need to pay down our mortgage a bit more anyway, so we are getting that done, then we will find some other company to help us with the refi.

[belleislerunner]

If you're looking to get a mortage (or a refi) you should go to a website that aggregates all the rates at the same time. (e.g. Bankrate) Then choose the cheapest option. I wouldn't advice making decisions about a mortgage based on how nice or helpful someone was - at the end of the day - that's just money you're throwing away. Mortgage Rates in Detroit, Michigan by Bankrate

[Coldjensens]

Originally Posted by belleislerunner

If you're looking to get a mortage (or a refi) you should go to a website that aggregates all the rates at the same time. (e.g. Bankrate) Then choose the cheapest option. I wouldn't advice making decisions about a mortgage based on how nice or helpful someone was - at the end of the day - that's just money you're throwing away. Mortgage Rates in Detroit, Michigan by Bankrate

I will look at that, thank you. We probably need someone to help us find lenders that will work with us outside the computer system parameters. In general we have not found any significant added costs from using a good broker, but the last time I got a big loan it was through a friends wife who was VP of a bank, and before that, they did not have things like Bankerate.