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Old 05-22-2008, 07:03 AM
 
Location: Aurora, Colorado
62 posts, read 283,547 times
Reputation: 44

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HI everyone I was just wanting to get your opinion on my options.

I'm closing on June 13th and yesterday my loan officer sent me an email stating they no longer wanted to work with my Realtor and that they were passing my case onto a diffrent loan officer but it would still be under written by the same person. Included in the email were the forwarded emails that my loan officer and real estate agent had been sending back and forth to each other were they were arguing about an issue with the fha case number.
After that I had no contact till that evening when my former loan officer said a loan officer by the name of Vicky would be taking care of me. I get no contact until this morning when someone named Jennifer forwards me a letter from Vicky and states the are my new loan officer and to please sign some forms they emailed me.
This last persons office and cellphone number are in a completely diffrent area code. Is this normal? Is it to late in the process to change my loan officer? I'm completely confused by everyones actions and I'm not sure If I feel comfortable working with a complete stranger but I don't want to lose this house.
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Old 05-22-2008, 08:30 AM
 
Location: NC
1,264 posts, read 2,119,205 times
Reputation: 534
My suggestion would be to just call the new lady on the phone and discuss your misgivings, hopefully she'll be able to put you at ease with the process and the reasoning for the change.
Sometimes personalities just don't mix, and although you would expect people to act professionally and overcome the obstacles, sometimes it doesn't work, so it sounds like instead of having a full out war with the realtor, the LO decided it would be best to have another LO handle the file.

Give her a call.
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Old 05-22-2008, 09:50 AM
 
Location: Charlotte, North Carolina
5,137 posts, read 15,093,116 times
Reputation: 1007
i dont see why they would change the loan officer over a case#.

I would get to the bottom of it, and also ask your realtor.
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Old 05-24-2008, 10:43 AM
 
Location: Cary, NC
1,036 posts, read 3,627,137 times
Reputation: 503
Your info states you are in CO, was the home you were buying there?
Also... was the loan officer you were originally working with based in the area you are buying the home?

Its hard to tell without know the specific problem with the FHA case #. One issue is often the territory that a loan officer can pull case #s for. They may not have been set up in your area and passed it on to a loan officer that could once they saw it was an issue.

It could also be a simple personality issue as was mentioned. That does happen and I have fired Realtors, business partners and clients before when it became clear that the goals were not the same and I could not serve their needs.
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Old 05-28-2008, 07:34 PM
 
Location: Aurora, Colorado
62 posts, read 283,547 times
Reputation: 44
Thank you for the replies. I did get in contact with the new loan officer. There was a huge issue with the matter basically boiling down to my file and information was given to a mortgage company I had never heard of before and they had my loan for several weeks before the loan officer i thought I had told me they were no longer on my case. There were several things going on I hadn't been informed about and the people I spoke to changed their stories on what was going on with first my file then the reasons they had passed it on. Fortunately I still had enough time before closing to move on to another company. I've had all of my stuff transfered over and I'm very thankful this all happened now and not a few days before closing.
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Old 05-29-2008, 09:20 PM
 
Location: Cary, NC
1,036 posts, read 3,627,137 times
Reputation: 503
I just had one of these land in my lap.... closing was supposed to be Friday.... I got the file Wednesday night. Under contract for 2 months and it took the LO that long to realize they could not do the loan because they were not licensed in the state. Just sad

Good luck, hopefully it will all be on track now.
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