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Originally Posted by ILMomof4
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Do you know how many problems and complaints bankrate has about its "rate comparisons"? Many lenders PAY to advertise their rates on that site, so its a little less than impartial.
Anytime a lender is paying to post and ad, and they know the only factor in a consumers mind will be rate... what will that do to quoted rates? What benefit does it do me as a lender to pay money to a service and then quote rates that are higher (but honest) than others?
So of course every lender wants to go on there and quote .1% lower than the next guy... get those applications in the door. Of course later on that rate might change or the fees might go up, but by that point they hope you are committed to the process. Not all lenders do this of course, some are honest and upfront and there will always be some consumers that get lucky and get all or more than promised.
However, just remember what it is... an advertisement. The purpose of the site is to sell you a loan so that the lenders keep paying money to bankrate. It is the same for many online sites that promise rate comparisons. Its a good place to get a "feel" for rates and costs but never treat it as 100% accurate.
The best option is to ask friends, family and co-workers for lender recommendations. Do not just ask a Realtor (even though many refer clients to me, its not the best choice for unbiased recomendations) if at all possible, although that is often a decent source if they are an honest professional. Ask people you know who they worked with and how they were treated. Then interview the loan officer as you would any other business professional. Do not just ask "what rate can you get me". Ask them how much experience, education, licensing and training they have. A .125% lower rate isnt going to do much good if the guy you are speaking to went from selling used cars to selling mortgages last week and has no clue what an ARM is. It is more important to be sure you are working with an honest professional that will give you good advice rather than just spit out rates and fees.
This doesn't mean that you shouldn't shop around, but compare apples-to-apples. That means finding 2-3 experienced loan officers and comparing their good faith estimates AND their truth-in-lending statements with the APR. After all, I can quote you a 5% fixed rate any day... but how many points will you need to pay and what will the APR be for it?