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Old 05-08-2010, 09:18 AM
 
6 posts, read 26,667 times
Reputation: 14

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we were so excited to splurge and sign up for directv a couple of weeks ago, however the satellite reception keeps disappearing. does anyone know if there's some setup we can do ourselves?

Is the rainy weather causing the reception to disappear? Do others in NH have directv and are you satisfied with the reception - do you have many outages and how often?
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Old 05-08-2010, 10:26 AM
 
Location: Monadnock area, NH
1,049 posts, read 1,124,835 times
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I only get outages on very heavy rainy days. I've dealt with their support once and they were pretty good. Give them a call and explain the situation, you should have outages unless there is a pretty heavy storm.
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Old 05-08-2010, 11:05 AM
 
Location: Epping,NH
1,935 posts, read 2,982,645 times
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We had it in southern NH. Heavy rain will cause a lose of signal. How heavy a rain? Depends on your signal level. We got rid of it years ago when we bought a HD TV. the problem is that the HD stats are low on the horizon. They would either have to several tress removed at my expense of mount the larger than past antennas on my roof. No way I wanted holes in the roof.

Check your signal level through the setup menu. they might have to come back to fine tune it. Additionally, if the sat antenna in facing trees, the new leaves can degrade the signal than was previously fine when the trees were devoid of leaves in the winter.

As service call might be in order if it happens too often as it does take a significant rainfall to shut down the signal. Being digital, it's pretty much all or nothing. Pixilization (square blocks) is also the sign is a degrading signal probably soon to be black.
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Old 05-08-2010, 10:31 PM
 
Location: North
543 posts, read 540,292 times
Reputation: 500
We had it, but also got rid of it. In our previous location, it worked great, we never lost the signal or at the most once or twice in the 5 years we had it. In the new house it worked from January to April and then the signal was lost completely and the only solution was to remove some trees, which was impossible since they were across the street in our neighbor property...
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Old 05-09-2010, 08:14 AM
 
Location: Monadnock region
3,712 posts, read 6,042,219 times
Reputation: 2342
in general (if you can wait), the best time to get set up for satellite is in summer when all the leaves are out. That way they can really tell best how to position for reception. Winter is very deceptive.
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Old 05-09-2010, 09:17 AM
 
Location: southern h
134 posts, read 169,287 times
Reputation: 153
our direct tv install was done by bozo the clown. when he arrived, he tought he had a signal. he did all the install work and then discovered that there was no signal. he said his boss would come out and see what could be done. long story short- no boss, no communication from them for two weeks til i called them. dish tv has satellites in a different position so we ended up going with them and have had only one or two minor outages over the past 2+ years.
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Old 05-09-2010, 03:16 PM
 
Location: Monadnock region
3,712 posts, read 6,042,219 times
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I hope Dish is ok in NH. That's who I've had here for 10 years, and recommended them to my mom in VA. Somehow they seem like a totally different country there! She's had no end of trouble and wishes she had never changed from cable (the people on the phone have been lovely, but nothing ever works right). She said she's heard from others that Dish was great in MD, but lousy in VA - I'm sure hoping they're great in NH so I don't have to switch companies!
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Old 05-09-2010, 07:15 PM
 
19,127 posts, read 11,407,208 times
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Works pretty good in Tamworth, but the installers had a bad time getting over the trees. The went extra overboard on the install to get that low angle lined up too.

Very professional guys came here, or maybe the 45 on my hip made them so.
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