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Old 10-06-2010, 07:41 AM
5 posts, read 10,697 times
Reputation: 12


I am not able to file my claim online or over the phone, keeping saying unable to process at this time, try again in an hour. Anyone else having this problem?
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Old 03-18-2015, 07:15 AM
1 posts, read 578 times
Reputation: 10
yes, a few of my friends and I had the same problem. After a few attempts over a couple of days, I filed it successfully. I am now having problem contacting them for appointment change. Their phone system and the menu options are not efficient either. I have to go thro' so many options before I can talk to a representative. I am not successful yet in getting to speak with anyone. It disconnects me automatically if I press 0
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Old 03-18-2015, 02:02 PM
750 posts, read 532,126 times
Reputation: 765
You need to call early in the day and early in the week. They shut off their phones in the afternoon, giving you the message "Go away and call another time."
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Old 03-18-2015, 02:04 PM
Location: Randolph, NJ
4,071 posts, read 6,110,038 times
Reputation: 3176
Hopefully OP got it straightened out 4.5 years ago and hopefully has returned to work long ago.
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