Process of getting furniture delivered to nyc walkup apartments? (Hope: neighborhood, buy) - City-Data Forum

rllngriver · 01-08-2011, 12:37 AM

What happens when you order furniture online from a place like overstock,amazon, or ikea and you have a walk up apartment? When you pay for delivery, does someone bring the furniture up the stairs for you? Or do you have to have friends to help you bring it upstairs? What is it like? Thank you.

Any advice is also appreciated.

UpsonDowns · 01-08-2011, 08:22 AM

What delivery service is used? Sometimes when you buy furniture online, it is delivered by freight and they only come to the curb. You should contact customer service and find out what shipper is used.

rllngriver · 01-08-2011, 07:13 PM

Has anyone ever had their furniture delivered to their walk up apartment from Amazon or Overstock ? What was your experience like?

grimace8 · 01-09-2011, 11:27 AM

This advice is off the fly so I apologize and I hope this doesnt sound rude, but perhaps you should [a] find out which shipper is being used or [b] anticipate the carrier and research, since there are only a few major ones out there e.g ups, fed ex. Go to the websites and try to research their policies on that because it's not a lah dee dah thing with them, which makes your question a good and important one.

rllngriver · 01-09-2011, 05:13 PM

No, your response does not seem rude, but the reason why I and I am sure other people come to a forum like this is to gather information from other people who have had experience in what ever subject that they would like to learn about. For example, I could call and ask a moving service what their service is like, but there is nothing like hearing what someones actual experience was like and possibly avoid any hassles they came across.

So, again if someone has ever ordered large furniture like a bed or something from Amazon or Overstock and had it delivered to a walk up apartment, please let me know what your experience was like.

If I ever do order from them, I will let you know what my experience is like as well. I am researching for a future apartment. I have never lived in a walk up before.

Thank you everyone for your help.

Vic Future · 01-09-2011, 05:37 PM

WHEN I Ordered stuff and lived in a 5 floor walk up - I recieved notices after purchase saying they offered "curbside" delivery - meaning you had to meet the delivery guy downstairs, or your package would be shipped back. (usually you had 1 or 2 tries before it went back to where it came from - then you'd be on the hook for re-delivery) There are some companies that offer delivery upstairs, but it specifically sez it in the details when purchasing, and the stores are usually local - you're probably either going to have to meet the delivery guy downstairs or you'll get a slip saying an attempt was made but no one was there to receive the delivery. I always got a time frame within in 2 hours when the package was going to arrive.
Hope this helps.

rllngriver · 01-09-2011, 05:42 PM

Hi Vic

Yes, this helps. Was this through Amazon or Overstock when you said you always got a time frame within 2 hours? If that is the case, I could ask some friends to be available to help carry the item(s) of the stairs when they were delivered.

Thank you.

Vic Future · 01-09-2011, 05:48 PM

i ordered a couch - it was through amazon, but it was another company offering the sofa- the company called me a few days after i placed my order and told me the day and approx time they would be there (within 2 hours) - and luckily they came on time - also - have a hand truck or something to carry item up the stairs, delivery guy isn't going to lend you his, and you're going to need that - i rented one from a local hardware store (in queens) but check your neighborhood hardware store if you don't have one.

rllngriver · 01-10-2011, 12:22 AM

Oh. That is great advice. I do not even know what a hand truck is. I will learn. Thank you. Oh. I looked it up. You mean like a cart or dolly. Thanks again.

Here is a cute story I found http://object-lesson.com/2009/04/21/...new-york-city/

vantastic10 · 01-10-2011, 07:46 AM

Quote:

Originally Posted by Vic Future

i ordered a couch - it was through amazon, but it was another company offering the sofa- the company called me a few days after i placed my order and told me the day and approx time they would be there (within 2 hours) - and luckily they came on time - also - have a hand truck or something to carry item up the stairs, delivery guy isn't going to lend you his, and you're going to need that - i rented one from a local hardware store (in queens) but check your neighborhood hardware store if you don't have one.

You don't use a hand truck to carry a sofa up 5 flights of
stairs, lol. 2 guys in reasonably good shape is all it takes, more hands if it's a sleeper sofa. Did the hand truck also
come with straps or bungee cords? I guess you carried it one step at a time....

I can see using a hand truck for an Ikea flat box item but not for something as heavy and bulky as a sofa.