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Old 07-10-2017, 10:18 AM
894 posts, read 392,828 times
Reputation: 691


I can not say enough great things about NYC 311. whoever is running the program is doing an exceptional job.

I have made online complaints approximately 5 times. Each and every complaint was addressed with an on-site visit to be remedied within five days.

I have complained about things like a colony of bees living in the sidewalk tree of my elderly neighbor. Dead city tree on my sidewalk(removed in two days). Bumpy and pot hole filled road left by utility construction crew. The road was left like this for a year. I don't know if it was my complaint, however it was fixed within a week and a half of me complaining. Dirty and blocked storm drain (came out within 2 days). Overgrown parks department sidewalk.
The city has street cleaners that actually walk along the sidewalk for multiple miles picking up garbage.

The new build the block initiative. I spoke to and have the cell number of three detectives to call directly with information and tips.

I recently called about two young guys looking like they were about to break into a car (walking around car, testing car doors, looking through front and back glass windows). 3 Nypd cars were there within 5 mins.

We do complain about the ills of the city. I must say that they are doing an exceptional job trying to improve the city.
It is up to the residents to follow up and get involved and doing their part.
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Old 07-10-2017, 11:51 AM
1,840 posts, read 1,695,192 times
Reputation: 1392
I have reported several potholes to 311 and they have been fixed promptly.
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Old 07-10-2017, 06:14 PM
26 posts, read 10,593 times
Reputation: 44
Agreed - I've found 311 to be very useful and responsive
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