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Old 08-29-2017, 11:23 AM
 
5,518 posts, read 7,107,963 times
Reputation: 9704

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Yes, you can. Some stores have mattresses laying down so you can try them.

The thing with Costco is that if you don't like the mattress anymore, you can return it. I returned my mattress after 4 years. Put the credit towards a new one.

Try doing that in a mattress store.
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Old 10-28-2017, 07:54 AM
 
29 posts, read 48,104 times
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Default Craig's Beds

Well it was a horrible experience!

We made an appointment and when we showed up he wasn't expecting us.
We asked about the different mattresses and he was about as disinterested in us as could be.
He talked about himself most of the time and never got up from his chair to even show us the different models. He just sat there and ate his lunch.
It was just plain weird! They are also no bargain.

We needed a bed ordered that day so we told him we were going to have some lunch and think about it. He just sat there and said OK. No follow up call, no interest at all. Never heard from him again.

We walked over to Macy's where we met with a very nice salesperson. They were having a sale (as usual) and we got a comfortable bed at a reasonable price. We live in a co op and there's all sorts of insurance forms needed for delivery but Macy's took care of everything and followed up to make sure the paperwork was done.

We like our new bed and the delivery guys were terrific.
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Old 10-28-2017, 08:04 AM
 
Location: Manhattan
25,368 posts, read 37,073,996 times
Reputation: 12769
Trouble with Costco is getting anything big home.
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Old 10-28-2017, 09:20 AM
 
12,340 posts, read 26,130,025 times
Reputation: 10351
Quote:
Originally Posted by NYTom View Post
Yes, you can. Some stores have mattresses laying down so you can try them.

The thing with Costco is that if you don't like the mattress anymore, you can return it. I returned my mattress after 4 years. Put the credit towards a new one.

Try doing that in a mattress store.
This doesn't seem to be the case. I contacted Costco customer service about trying out mattresses and this is their reply:

---------------------------------
My name is Pete and I'm with the Costco Member Services Team.

So glad you reached out today!

I apologize, Costco does not have a location that has our mattresses available to test. However, if you purchase a mattress and are dissatisfied for any reason, you are welcome to return it for a full refund.

Please don’t hesitate to let us know if there’s anything else we can help you with.

Sincerely,

Pete
Member Service Center
Costco Wholesale Corporation
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Old 10-28-2017, 10:25 AM
 
Location: New York, NY
12,789 posts, read 8,290,806 times
Reputation: 7107
Quote:
Originally Posted by RadeonHD4250 View Post
I went to Raymour and Flanigan. I wanted to pay a little more for quality. Most of the people I talked to said they were good quality and I wanted everything in a one-stop shop.

I have a Queen size bed. The mattress was $1200 but they lowered it to $1,000. Was a bit pricey, but I sleep so soundly and it's built really firm. Hopefully I won't have to buy another mattress for at least another 10 years. (5 years if I get married)
Raymond and Flanigan... Where people go to die...
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Old 10-28-2017, 11:09 AM
 
3,735 posts, read 3,467,022 times
Reputation: 7674
Quote:
Originally Posted by Henna View Post
This doesn't seem to be the case. I contacted Costco customer service about trying out mattresses and this is their reply:

---------------------------------
My name is Pete and I'm with the Costco Member Services Team.

So glad you reached out today!

I apologize, Costco does not have a location that has our mattresses available to test. However, if you purchase a mattress and are dissatisfied for any reason, you are welcome to return it for a full refund.

Please don’t hesitate to let us know if there’s anything else we can help you with.

Sincerely,

Pete
Member Service Center
Costco Wholesale Corporation
That's the official corporate response.
Reality is you pull it off the rack, lay it on the floor and try it out. They are wrapped in plastic so it's not the most comfy but worth a try for the low price.

Best part is that you can literally return it anytime. Weeks months or years later and you get 100% refund. No other store offers that. So it's worth a uhaul rental to bring home and try it out for a while. Even with a uhaul rental you are still ahead of the game.

Want a comfy store with lots of nice beds to lay on while they offer you coffee and BS you with high prices? That's up to you. Free country.

Last edited by Werdywerd; 10-28-2017 at 12:28 PM..
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Old 10-28-2017, 11:23 AM
 
12,340 posts, read 26,130,025 times
Reputation: 10351
Quote:
Originally Posted by Werdywerd View Post
That's the official corporate response.
Reality is you pull it off the rack, lay it on the floor and try it out. They are wrapped in plastic so it's not the most comfy but worth a try for the low price.

Best part is that you can literally return it anytime. Weeks months or years later and you get 100% refund. Ok other store offers that. So it's worth a uhaul rental to bring home and try it out for a while. Even with a uhaul rental you are still ahead of the game.

Want a comfy store with lots of nice beds to lay on while they offer you coffee and BS you with high prices? That's up to you. Free country.
Thanks for the info.
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Old 10-28-2017, 08:14 PM
 
Location: Harlem, NY
7,906 posts, read 7,886,510 times
Reputation: 4152
Quote:
Originally Posted by funcrusher3000 View Post
That's Sleepy's....name change. They're the mattress store equivalent of a shady car dealership.

I'm not in the market for a new mattress right now, but everyone I know who is seems to be shopping those new age foam mattress companies that will ship free and have crazy lifetime guarantees. They seem to be pretty happy so far, don't know about how they'll hold up over the years though.
I know. That’s where I got mine from. I picked what I wanted online, came to the showroom, layed down on it, and was sold. I tried a few more but the one I got was best. I knock out every night with no problems. Have had not one problem with my mattress. I got a ultra firm with somewhat of a cushion top. Best sleep ever.
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Old 11-03-2017, 07:35 AM
 
Location: Manhattan
25,368 posts, read 37,073,996 times
Reputation: 12769
I hope our mattresses last forever. Buying a new one is a pain in the ass.
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Old 11-03-2017, 09:19 AM
 
Location: Lower East Side, NYC
2,970 posts, read 2,616,423 times
Reputation: 2371
I just get memory foam + pillow top mattresses from Amazon. $260ish for a Queen 6 inch medium density + 3 inch pillow top. I can't get used to people's spring mattresses anymore.
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