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Old 05-30-2014, 09:06 PM
 
32,516 posts, read 37,091,970 times
Reputation: 32578

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Here's what I expect:

"I'm Dr. Smith. Your EKG shows it's not a heart attack."

not

"Hi there! I'd like to welcome you to the coronary care unit. I love your hair. Who is your stylist?"
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Old 05-30-2014, 10:28 PM
 
9,006 posts, read 13,801,948 times
Reputation: 9646
This is a BIG topic in nursing.

There is a debate among nurses...

See,you have some who are the chatty,happy,smile type who are incompetent.

vs

The ones who are competent who have a non chatty,non smile personality.


Personally,i expect service people to at least have manners.
Would you know some do not even say "hello"?

those are the type i find detestable....
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Old 05-31-2014, 05:57 AM
 
1,480 posts, read 2,791,129 times
Reputation: 1611
The trouble with the posts so far is they assume that if medical/dental professional is cold and distant they mist be competent. And if they are friendly they must be incompetent.
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