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I am just shocked at the number of replies from posters who want Doctors and Dentists to be robots with no warmth or caring to interact with them. Just shocked!
Equally shocking (maybe a better word is "unfortunate") is that this is your totally skewed interpretation of what has actually been said.
I am just shocked at the number of replies from posters who want Doctors and Dentists to be robots with no warmth or caring to interact with them. Just shocked!
I've read all these posts and I didn't see where anyone said any such thing. You must be easily "shocked".
OP makes a good point. If you are in the business of helping and working with people, you should be personable. In the medical field, it's called having a good bed side manner. When I go see a doctor, I expect that we will make time to get to know each other. That's how trust is built. When dealing with my health, I want someone I can talk to and feel comfortable doing so.
My last doctor used to be personable until he switched over to electronic medical records. He then sat behind his laptop, never looked at me, asked questions and typed. I told him that was not acceptable and that he needed to look me in the eye and have a human conversation with me. That's what I expect and I do not think that's unreasonable.
to me--he was so much "fun!" When I went for the exam, he laughed at about anything and actually laughed as he gave me the glaucoma test when I jumped a little bit at the burst of air into my eye! I told her I didn't care for him and my coworker was very surprised, as everyone in her family used him and loved him.
So I like a balance--I don't expect the doctor or any professional person to be an ice-cold robot, just personable and competent but I don't expect to be entertained.
I don't care how competent someone is, if they make me feel uncomfortable I don't want them touching me. As a child, I had quite a few negative experiences with drs and dentists. I had a sadist for a dentist who never gave me novocain before drilling, and he would whistle a tune while drilling, fully aware I was in excruciating pain. Add to that a creepy doctor who made me totally disrobe and sit there naked for any type of visit, these experiences made me very careful who I allow to work on me as an adult, and I often forgo medical treatment because of my negative experiences. I do find it necessary that they at least be friendly and kind. A competent robot doesn't work for me.
I expect a hairdresser to be somewhat friendly and engage in a little small talk. The girl I have now is a very talented haircutter but completely silent during the entire time I'm there. I'd like her better if she was a bit more personable.
Yes. I build relationships with people who I see regularly for their service. I've had the same doctor, dentist and stylist for over a decade. It really makes a difference when the relationship is friendly and not "all business".
I also get a good price (or discount) with my doctor, dentist and stylist since I am a long time client and I would suppose because our relationship is friendly.
Last edited by cosmic_girl; 05-07-2014 at 10:57 PM..
I have a lot of health problems so have a lot of doctors of different specialties. Especially the ones like neurologists tend to lack bedside manner. As long as they are knowledgeable and don't make a mistake I can handle not being so friendly. I do wish doctors knew though how being caring to a patient can really help them in the trust factor and for the patients mental health.
I understand these guys are busy and have a job to do but shouldn't they at least engage me in 30 seconds of small talk?
No. They "should" not. They should offer an efficient service that you are paying for. Anything else is their own choice. The consumer "Should" pick the one they feel comfortable with. If you want a chatty version - go attend a chatty version. Those of us who like to sit in silent contemplation while these people perform their task - well we can have the choice to attend the quiet ones.
The "should" lies with you and me therefore - not with them.
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