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07-30-2010, 08:47 AM
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Location: Raleigh, NC
758 posts, read 848,404 times
Reputation: 295
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Quote:
Originally Posted by amermaid1day
Quick note: Yesterday I did receive the "expected letter" dated July 27. It stated "If you have not claimed benefits in over 4 weeks, you must file a new claim application before you can begin receiving these benefits." It also states to call the Extension Hotline at 1-866-795-8877 (M-F 7:30am-6pm and on Saturday 8am-12noon (These extended hours are for the next 2 weeks for now) or visit your local ESC office during their regular business hours.
**It also stated, "Please be prepared to provide your work search contacts when you file your new application."
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And that letter is what I'm currently told to wait for. I decided to call this morning and I got through, and the rep on the phone told me that there is a letter that was sent and I need to follow the directions on that letter. I then told the rep that I had heard people were already receiving the letter and I hadn't received it yet. And I was told to call back if I didn't receive it in the mail today.
I asked if she could reactivate my claim and she said no. I told her, "I just want to at least be able to certify this week just to get something." But no, I have to wait for the elusive letter, which I see from your post...will have me call another number and possibly file a new claim.
I'll call again and hope I get someone different...by that time the mail should be here. And if I get nowhere, I'm going to head down there to see if I could speak to someone in the early afternoon.
Last edited by OpAck; 07-30-2010 at 08:57 AM..
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07-30-2010, 09:02 AM
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27 posts, read 24,757 times
Reputation: 12
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Quote:
Originally Posted by Frrrunkis!
And that letter is what I'm currently told to wait for. I decided to call this morning and I got through, and the rep on the phone told me that there is a letter that was sent and I need to follow the directions on that letter. I then told the rep that I had heard people were already receiving the letter and I hadn't received it yet. And I was told to call back if I didn't receive it in the mail today.
I asked if she could reactivate my claim and she said no. I told her, "I just want to at least be able to certify this week just to get something." But no, I have to wait for the elusive letter, which I see from your post...will have me call another number and possibly file a new claim.
I'll call again and hope I get someone different...by that time the mail should be here. And if I get nowhere, I'm going to head down there to see if I could speak to someone in the early afternoon.
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What does the letter have to do with anything? I'm confused on that. If you have to certify for those weeks, you have to do it. Kind of sounds like a way for them to get you off the phone until you receive it, but honestly, once you do, I doubt anything would have changed by that point and you would still have to call in, and they would still have to do the same thing, whatever that is, to get you squared away.
Maybe call in again a bit and see if you get someone else?
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07-30-2010, 09:43 AM
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Location: Raleigh, NC
758 posts, read 848,404 times
Reputation: 295
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Quote:
Originally Posted by kowska
What does the letter have to do with anything? I'm confused on that. If you have to certify for those weeks, you have to do it. Kind of sounds like a way for them to get you off the phone until you receive it, but honestly, once you do, I doubt anything would have changed by that point and you would still have to call in, and they would still have to do the same thing, whatever that is, to get you squared away.
Maybe call in again a bit and see if you get someone else?
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That's what I'm going to try and do...now watch me get the same person. I actually should wait til after lunch, because last time I called during this hour, I got rushed off the phone because the rep was going on her lunch break.  That story is about 30 or so pages back.
From what I've been able to gather from jdljr (who is a life saver because I'd really be clueless), I haven't been able to certify for over 4 weeks, so it sounds like my claim is essentially locked. And they're may be someone that can, at the very least, re-activate my claim so that I can, at the very least, start certifying again. And if I want to get paid for back weeks (which I do), I can come by with my job search contacts and get those weeks paid. The office instead, is telling me to wait for the letter for further instructions...and according to what was posted about the letter by amerimaid, they're going to have me file a new claim and have my job search contacts ready to bring down to the office anyway.
But then that brings up the question about my buddy who also wasn't able to certify for those weeks. He didn't keep record of his job search contacts for those weeks he COULDN'T certify because he didn't think he would get paid for those weeks. He thought that when the extension was passed and he was then approved for Tier 3 benefits, he would start certifying right from week 1 of Tier 3, not start from week 5 and have to provide job search contacts for weeks 1-4. And I probably would've done the same thing if I hadn't been told weeks ago by jdljr to keep up with your job search contacts even on the weeks that you cannot certify. So my friend is left scrambling trying to figure out where he applied, who he talked to and when, and he is literally panicking worse than me because he is afraid that he's going to get cut off completely.
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07-30-2010, 10:13 AM
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3 posts, read 4,428 times
Reputation: 10
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Another Trip to UI Office & Another Response
Greetings Fellow UIr's,
Called UI office after seeing Benefits Exhausted on my UI claim online today (fri). I am at end of Tier 3, I have been filing weekly certification since the last cut off of benefits on 6/9/2010. UI REP told me i had a ISSUE 65 on my account. UI told me they eliminated this ISSUE when I called them to pull forward 1st yr's remaining funds back on 6/9/2010. What happened this time I said? She got upset for me asking why this is on my account again. She stated she would have Supervisor look at my account and call back. Received call back and was told a 1A was inputed to computer and should get things moving. Does this sound right / or am I being told something that will be changed by the next letter from UI or the next person who receives my call. Just trying to follow rules and get what UI that is left now that they decided to dump everybody going into their 2nd year with the 6x's weekly check rule. Imagine not making 6x's your weekly salary when you don't have a job and are looking for work, and the the Country's in the worst economic recession in 70 years. Who pulled that rule out of the mothballs and decided to enact it. Great Timing, But it worked, we are all trying to live on whats remaining of our years of paying into UI and never using funds. Just hope this will be the my only rant and i will get funda to eat. Thanks and my Hats off to the service JDLR has shown this site, a straight shooter who tells it like it is. I can not for the life of me understand why UI does not eliminate local offices and all the uninformed Rep's and just give a link to this site and give JDLR a good raise and let him get it on!
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07-30-2010, 01:47 PM
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Location: Raleigh, NC
758 posts, read 848,404 times
Reputation: 295
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Ugh...I haven't been able to get down the office (my wife needed the car). So I've been at just calling and calling and calling and just not getting through to a live body (nor am I getting through at all) except once using the more obscure number. And I spoke to one very, very nice lady...and all she could tell me was to call the special 1-866 number dealing with the extension. She specifically said that she couldn't help me mainly because I was 5 weeks beyond my last certification and that there is that special 1-866 number dealing with people in my circumstance. And she said both the letter (again with the letter!) I am supposed to receive and the information from someone at this number can help me. She was probably the nicest person I've talked to down there though...even if she couldn't help me out.
So, the number she had given me was one of the ones that are currently "all circuits busy" and it (and the main number) has been that way for hours now...dare I say, days. I'll get thru eventually, I guess.
EDIT: I finally got through to the extension benefits hotline...only to find out they only accept calls until 3:30 and between 3:30 and 5, they're only calling people back that called throughout the day. So...I dunno if the letter really says that they'll be around till 6 for these special hours accepting calls...but if it does...it's incredibly wrong.
Last edited by OpAck; 07-30-2010 at 02:38 PM..
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07-30-2010, 02:43 PM
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3 posts, read 3,133 times
Reputation: 10
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Ok. Now what the heck does this mean. I sure hope the UE guru is still here. I got a letter earlier this week stating that I was not Mometarity Eligible for EUC. I talked with a persn there who indicated they had re-opened my file and two file online onsunday and cross my fingers. Now today I get a letter telling me that in order to be eligible for second teir EUC I would have had to exhausted my benefits before December 30th of 2009. I WEnt on UE April of 2009. Can anyone help before my head pops off? Of course the mail came after their offices had closed for the day.
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07-30-2010, 05:02 PM
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Location: NC
1,141 posts, read 2,037,037 times
Reputation: 258
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Quote:
Originally Posted by Frrrunkis!
That's what I'm going to try and do...now watch me get the same person. I actually should wait til after lunch, because last time I called during this hour, I got rushed off the phone because the rep was going on her lunch break.  That story is about 30 or so pages back.
From what I've been able to gather from jdljr (who is a life saver because I'd really be clueless), I haven't been able to certify for over 4 weeks, so it sounds like my claim is essentially locked. And they're may be someone that can, at the very least, re-activate my claim so that I can, at the very least, start certifying again. And if I want to get paid for back weeks (which I do), I can come by with my job search contacts and get those weeks paid. The office instead, is telling me to wait for the letter for further instructions...and according to what was posted about the letter by amerimaid, they're going to have me file a new claim and have my job search contacts ready to bring down to the office anyway.
But then that brings up the question about my buddy who also wasn't able to certify for those weeks. He didn't keep record of his job search contacts for those weeks he COULDN'T certify because he didn't think he would get paid for those weeks. He thought that when the extension was passed and he was then approved for Tier 3 benefits, he would start certifying right from week 1 of Tier 3, not start from week 5 and have to provide job search contacts for weeks 1-4. And I probably would've done the same thing if I hadn't been told weeks ago by jdljr to keep up with your job search contacts even on the weeks that you cannot certify. So my friend is left scrambling trying to figure out where he applied, who he talked to and when, and he is literally panicking worse than me because he is afraid that he's going to get cut off completely.
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Re: your friend. Instead of panic, I would just let those back weeks lie, and go forward from the first week he can certify. Don't have to provide worksearch records for any weeks you weren't paid. And his benefits will extend that much further into the future (whereas anyone that gets paid back weeks will exhaust their benefits that much sooner). He wouldn't get completely cut off; he just wouldn't be able to get paid for those back weeks without the worksearch records. If it were me, I wouldn't sweat it. I'd just have my claim reopened for the current week and go forward from there. They won't ask for worksearch records just to do that.
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07-30-2010, 05:06 PM
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Location: NC
1,141 posts, read 2,037,037 times
Reputation: 258
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Quote:
Originally Posted by gulfwind
Greetings Fellow UIr's,
Called UI office after seeing Benefits Exhausted on my UI claim online today (fri). I am at end of Tier 3, I have been filing weekly certification since the last cut off of benefits on 6/9/2010. UI REP told me i had a ISSUE 65 on my account. UI told me they eliminated this ISSUE when I called them to pull forward 1st yr's remaining funds back on 6/9/2010. What happened this time I said? She got upset for me asking why this is on my account again. She stated she would have Supervisor look at my account and call back. Received call back and was told a 1A was inputed to computer and should get things moving. Does this sound right / or am I being told something that will be changed by the next letter from UI or the next person who receives my call. Just trying to follow rules and get what UI that is left now that they decided to dump everybody going into their 2nd year with the 6x's weekly check rule. Imagine not making 6x's your weekly salary when you don't have a job and are looking for work, and the the Country's in the worst economic recession in 70 years. Who pulled that rule out of the mothballs and decided to enact it. Great Timing, But it worked, we are all trying to live on whats remaining of our years of paying into UI and never using funds. Just hope this will be the my only rant and i will get funda to eat. Thanks and my Hats off to the service JDLR has shown this site, a straight shooter who tells it like it is. I can not for the life of me understand why UI does not eliminate local offices and all the uninformed Rep's and just give a link to this site and give JDLR a good raise and let him get it on!
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Well hopefully they really did resolve the 65 issue back then. Even resolved, it will still show on your claim, so she must have just muttered that outloud, even if it wasn't affecting your claim now. Anyway, the 6x rule is a Federal thing, not a State thing. Many states already had this provision, NC is just complying like all the other states. I hope the A1 works, some are, some aren't. Depends on the circumstance of the claim and sometimes, admittedly, it's trial and error. Many are working, though.
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07-30-2010, 05:10 PM
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Location: NC
1,141 posts, read 2,037,037 times
Reputation: 258
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Quote:
Originally Posted by greenbrier
Ok. Now what the heck does this mean. I sure hope the UE guru is still here. I got a letter earlier this week stating that I was not Mometarity Eligible for EUC. I talked with a persn there who indicated they had re-opened my file and two file online onsunday and cross my fingers. Now today I get a letter telling me that in order to be eligible for second teir EUC I would have had to exhausted my benefits before December 30th of 2009. I WEnt on UE April of 2009. Can anyone help before my head pops off? Of course the mail came after their offices had closed for the day.
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Are you in your 2nd benefit year? Sounds like the letter you got is referring to someone's 2nd benefit year, where you monetarily did not qualify for extensions (EUC or EB) after receiving another round of regular UI. If so, and if you have leftover extension money from your previous benefit year, they can pull that forward from your previous benefit year into your current benefit year. And if that's the case, they also pull forward your old weekly benefit amount, too. You need to have someone evaluate your claim to say for sure.
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07-30-2010, 05:35 PM
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14 posts, read 13,960 times
Reputation: 11
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Help!
jdljr: I am so hoping you can answer my question. Sorry for long explanation.
3/16/09: furloughed and start unemployment claim year for 3/15/09-3/13/10. Laid off in September and continue collecting benefits.
Filed for week 3/13/10 and am approved but also receive notice that benefit year expired. Tried calling but couldn't get through; didn't find anything about having to start a new claim on NCESC website. I had read that if you get laid off a 2nd time after collecting within a benefit year you will collect the original amt, so I thought it was just information provided for that reason.
Tried filing for week ending 3/20/10 and get msg that there are no more weeks to file. NCESC was closed; I do online research and find this site. Read lots of posts (thank you so much for all your thorough info!) and realize that I need to start a new claim, which I do. I correctly calculated that I made enough $ to begin a new claim year and that I would miss a week, which I assumed would be 3/20/10.
Tried filing for week of 3/27/10 and get msg that while claim was accepted, I will not be paid to satisfy NC law about skipping one week. Since I already missed collecting for the week of 3/20/10, I call NCESC on 3/29/10.
Rep tells me that I will not be penalized for misunderstanding the process, backdates my new claim year to begin the day after my previous claim year ended, and took my claim for the week ending 3/27/10 over the phone. My claim is approved and I am paid.
My UI benefits were exhausted days before the extension legislation passed, so I had to have a rep reopen my claim in order to file for EUC, which was approved per a letter sent to me recently. On 7/28/10, I was finally able to file my claim for the week ending 7/24/10, and was approved but have not received payment as of this writing. But it seems that reopening the claim opened a can of worms as well.
Today, 7/30, I receive a letter from NCESC dated 7/28/10 that I was overpaid for the week of 3/20/10 in the entire amount, and that up to 50% will be taken from future checks until paid. I check my benefit history for 2010 and the first claim is for the week ending 3/20/10, not 3/27/10 as it should have been. It shows no pymt for 3/27/10. I called NCESC and was told that I was paid for 3/20/10 and was ineligible for 3/27/10. I tried explaining that it seemed to be a mistake made during the manual claim process. The rep got frustrated and put me into someone's vm who won't be back to mid next week. I am trying to plan bills on a very tight budget, so I was hoping I could find out here if the rep was right to backdate my claim year and manually take a claim for me for 3/27/10 (which she evidently mistakenly dated 3/20/10), or am I to lose another week's benefits due to my ignorance of how the system works? If she was correct to do so, I assume that it can be worked out.
Thank you so much for all your efforts here. We would be lost without you.

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