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Old 10-15-2010, 07:29 AM
 
639 posts, read 1,149,211 times
Reputation: 207

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Hi, does anyone use or have any opinions on Kaiser up here?

I had Kaiser in CA, and I hated them so much, I switched to a PPO. But I have had ONE person tell me that Kaiser here is amazing, so I wanted to get more opinions.

Thanks!
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Old 10-15-2010, 08:00 AM
 
Location: Vienna, NoVA
171 posts, read 264,954 times
Reputation: 83
Katyusha, my family and I have Kaiser (and for a few years). Knock the wood, we like it. We did have Blue Cross in the past and it was not any better than Kaiser (for us). In my opinion, people matter, not the insurance company. So as long as you find doctors who care and listen, Kaiser or any other company should work. What I also like about Kaiser, you can access all your medical information online (tests, appointments, etc). If you have any other questions, please feel free to ask.
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Old 10-15-2010, 08:02 AM
 
639 posts, read 1,149,211 times
Reputation: 207
Quote:
Originally Posted by RusUs View Post
Katyusha, my family and I have Kaiser (and for a few years). Knock the wood, we like it. We did have Blue Cross in the past and it was not any better than Kaiser (for us). In my opinion, people matter, not the insurance company. So as long as you find doctors who care and listen, Kaiser or any other company should work. What I also like about Kaiser, you can access all your medical information online (tests, appointments, etc). If you have any other questions, please feel free to ask.

Thanks so much for the info
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Old 10-15-2010, 05:00 PM
 
Location: Novastan
384 posts, read 900,248 times
Reputation: 167
Hi Katyusha, I had Kaiser for one year and it was a terrible mistake. I will say that they were OK for things like preventative care.

Here is my experience with Kaiser in NOVA. I really needed to see an orthopedist regarding an issue. I wasted so much time going to the GP before they would refer me to the specialist. If I had different insurance, I could have gone to the specialist directly and the issue would have resolved quicker. I finally saw a Kaiser orthopedist and they were OK but it took about a month before they could schedule me in. It wasn't an emergency so that was the best they could do.

Based on this I will never have HMO insurance if I can help it.
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Old 10-15-2010, 06:50 PM
 
10 posts, read 21,338 times
Reputation: 12
I've had Kaiser for 4 years now and overall have been pleased. I like that if I need to see a Dr. I often can get in that day. If I need tests or x-rays they are done right then and there. When I needed an ultrasound, I had to wait 24 hours. The Electronic Health Records are awesome. I really like being able to see my tests results and that I can email my doctors with questions.
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Old 10-16-2010, 10:27 AM
 
53 posts, read 83,390 times
Reputation: 47
I dislike their one-size-fits-all approach to medical care. Going through a pregnancy with them was nerve racking to say the least. Any concern or attempted deviation from a traditional Western-style pre-natal care, flat-on-your-back delivery was disputed at each check-up.

Switching from one doctor to another within Kaiser made me feel like I was dealing with the Borg; they all had my records on file and pretty much countered my concerns identically. Paying out-of-pocket for an in-home midwife most likely would have made for more a more pleasant pregnancy.

In a nut-shell, it wasn't my cup of tea.
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Old 10-16-2010, 10:33 AM
 
10,598 posts, read 12,104,646 times
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I don't have Kaiser but know a lot who do. Younger people with very little medical concerns seem happy with it. The biggest complaints I hear are from those who end up having complicated problems or issues. I know a woman who needed back surgery and was in agony for well over a year before they would do anything. I also know someone who had thyroid cancer (as do I) and she didn't get a lot of options/choices on her treatment. They seem to do fine for "maintenance" care and routine sick visits. If you get hurt or get a complicated illness you might have a problem.
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Old 10-16-2010, 12:24 PM
 
Location: Virginia
8,106 posts, read 12,658,918 times
Reputation: 3760
We have had Kaiser since 1993. We have had no problems with them at all. They were excellent when my wife was pregnant with my son. They were very good at monitoring her pregnancy and were on top of her blood pressure when it was too high due to pre-eclampsia. They had her in quite often and didn't hesitate to admit her to the hospital. Everything was top notch through an emergency c-section. I have been pleased with my doctor.

One thing I will say is that personalities vary from center to center. For example, we have always found that Springfield and Falls Church employees don't seem as friendly, but the smaller centers like Burke and Woodbridge seem to be much more personable.
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Old 10-18-2010, 07:53 AM
 
186 posts, read 424,717 times
Reputation: 112
Default have it love it

I disagree with the poster who stated it was only good for preventative care...My family has had Kaiser since 96..

between the 5 of us we have had multiple medical issues....as I write this I am home recovering from my 3rd Defibrillator replacement...no problems....

my husband has had 2 stents,
my youngest daughter has had HSP, appendectomy, seizure disorder
my middle daughter behavioral health issues
my oldest allegry issues
I also have RA as well as a scare with "womens issues"
In all cases wewere refered to specialists both in and out of Kaiser...

I love the 24 hr advice nurse line, on line medical records, MD,labs,x-ray, pharmacy under 1 roof, mail order Rx..

have I had to wait to see a specialist yes,,,if it was an emergency...never.

Oh and BTW I am a nurse...
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Old 10-18-2010, 08:32 AM
 
Location: Vienna, NoVA
171 posts, read 264,954 times
Reputation: 83
I am sorry to hear about some people's problems with KP... but I am glad to hear that there are people with happy experiences, as well. I would like to add, that mainly we use Fair Lakes location, and their medical staff is friendly and helpful (knock the wood, again!). We also have been to Reston, Falls Church and Springfield (some specialists are only located at certain facilities) and they are good, too. Another thing that I want to point is that if you do not like your doctor, you can switch to another one or get a 2nd opinion. For example, we have had our PCP (Primary Care Physician) for 5+ years and we really liked her! She listened, addressed our concerned, gave us tests and referrals to specialists, as needed and/or asked. Unfortunately, she moved to Ashburn location, and even though we can still go there, it is quite a long drive. So KP assigned us a new PCP, but we did not like her. Then we tried another one, she was so-so. I did ask (by KP email system which I like) my "old" PCP for her PCP referral, but that Dr was "full". We waited and finally we were assigned to her, so hopefully we'll like her. Good luck to everybody! And stay healthy!
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