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Old 05-17-2011, 02:04 PM
 
1 posts, read 8,544 times
Reputation: 10
Red face Cox vs. Verizon service?

Can anyone tell me which company is better for the bundle package service(phone, internet, tv) in centreville, va.?
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Old 05-17-2011, 02:58 PM
 
2,641 posts, read 3,855,301 times
Reputation: 1181
Do not go anywhere near Cox internet. It is dreadful. Dial-up was faster than it was.
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Old 05-17-2011, 07:58 PM
 
Location: Ashburn, Va
2,957 posts, read 1,314,300 times
Reputation: 2651
If you can get Verizon FIOS jump on it now. My wireless network runs almost as fast as my desktop.
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Old 05-17-2011, 08:59 PM
 
82 posts, read 147,018 times
Reputation: 58
Have both (two houses)

Cox answers the telephone when you call..
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Old 05-17-2011, 09:04 PM
 
294 posts, read 320,779 times
Reputation: 138
If you can get FIOS, it's pretty much the best service anywhere. I have it; most of our friends all got it, too. I don't know anyone dissatisfied with it. I think Consumer Reports rates it highest, and I'd agree.
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Old 05-17-2011, 10:15 PM
 
3,166 posts, read 3,980,132 times
Reputation: 1224
Go with Verizon and FIOS. It's MUCH better.
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Old 05-18-2011, 04:43 AM
 
Location: Manassas, VA
1,544 posts, read 1,442,499 times
Reputation: 751
Verizon FIOS for sure....run...run away from Cox!
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Old 05-18-2011, 06:36 AM
 
Location: the hometown of the 21st century
2,261 posts, read 1,859,927 times
Reputation: 755
FIOS product is much better, Cox customer service is much better.
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Old 05-19-2011, 05:40 PM
 
477 posts, read 376,489 times
Reputation: 66
Quote:
Originally Posted by stpickrell View Post
FIOS product is much better, Cox customer service is much better.
+++++ totally agree

If you want best internet speed, excellent picture quality, get FIOS.

Offcourse, Verizon customer support is notorious.I have never completed the call in less than 45 mins and it is dreadful.

COX quality sucks (sorry if I offend anyone).

I moved to area where there is no FIOS and I can see the difference between them..and I give full marks to COX broadband customer service (always less than 10 mins on phone)
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Old 05-20-2011, 02:15 PM
 
Location: NOVA
379 posts, read 429,920 times
Reputation: 348
Quote:
Originally Posted by Beach-rat View Post
Cox answers the telephone when you call..
Verizon's customer support is dismal. I still have to deal with those clowns when my parents' have issues, which means I need a stiff drink before I make the call. I have everything with Cox and have never had a problem with them or their products.
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