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Old 05-17-2011, 02:04 PM
 
1 posts, read 9,679 times
Reputation: 10

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Can anyone tell me which company is better for the bundle package service(phone, internet, tv) in centreville, va.?
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Old 05-17-2011, 02:58 PM
 
2,684 posts, read 4,612,018 times
Reputation: 1240
Do not go anywhere near Cox internet. It is dreadful. Dial-up was faster than it was.
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Old 05-17-2011, 07:58 PM
 
Location: Ashburn, Va
3,828 posts, read 2,087,564 times
Reputation: 3429
If you can get Verizon FIOS jump on it now. My wireless network runs almost as fast as my desktop.
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Old 05-17-2011, 08:59 PM
 
82 posts, read 182,455 times
Reputation: 58
Have both (two houses)

Cox answers the telephone when you call..
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Old 05-17-2011, 09:04 PM
 
298 posts, read 422,541 times
Reputation: 140
If you can get FIOS, it's pretty much the best service anywhere. I have it; most of our friends all got it, too. I don't know anyone dissatisfied with it. I think Consumer Reports rates it highest, and I'd agree.
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Old 05-17-2011, 10:15 PM
 
3,166 posts, read 4,727,311 times
Reputation: 1241
Go with Verizon and FIOS. It's MUCH better.
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Old 05-18-2011, 04:43 AM
 
Location: Manassas, VA
1,550 posts, read 2,034,638 times
Reputation: 786
Verizon FIOS for sure....run...run away from Cox!
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Old 05-18-2011, 06:36 AM
 
Location: among the clustered spires
2,359 posts, read 2,572,486 times
Reputation: 835
FIOS product is much better, Cox customer service is much better.
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Old 05-19-2011, 05:40 PM
 
477 posts, read 478,882 times
Reputation: 67
Quote:
Originally Posted by stpickrell View Post
FIOS product is much better, Cox customer service is much better.
+++++ totally agree

If you want best internet speed, excellent picture quality, get FIOS.

Offcourse, Verizon customer support is notorious.I have never completed the call in less than 45 mins and it is dreadful.

COX quality sucks (sorry if I offend anyone).

I moved to area where there is no FIOS and I can see the difference between them..and I give full marks to COX broadband customer service (always less than 10 mins on phone)
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Old 05-20-2011, 02:15 PM
 
Location: NOVA
387 posts, read 689,116 times
Reputation: 368
Quote:
Originally Posted by Beach-rat View Post
Cox answers the telephone when you call..
Verizon's customer support is dismal. I still have to deal with those clowns when my parents' have issues, which means I need a stiff drink before I make the call. I have everything with Cox and have never had a problem with them or their products.
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