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Old 04-02-2013, 08:32 AM
 
493 posts, read 1,006,388 times
Reputation: 289

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... the entrance step is elevated and there was no caution-type sign for people entering the store (actually a fast-food placer), who in the county would you call to see if they'd look into this and make sure this doesn't violate building code?

Granted, I'm not vision-impaired and I should've been looking more closely -- like you should do everywhere -- but this was an unexpectedly high step -- about 5 and a half or 6 inches high, and I landed face-down on a hard tile surface. Even tho there was some rain yesterday, neither the step nor the interior was wet, so that wasn't a factor.

The manager (or franchise owner, I dunno) came over, didn't seem real concerned. But when I told him he needed to put a sign out, he said there was one -- but he was talking about a "watch your step" sign that people LEAVING the building see, not people entering, so clearly he knew that there was a possible problem with the step.

This happened yesterday. I just want to make sure other people don't go face-down there. That tile surface inside was really rough on my knee.
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Old 04-02-2013, 08:48 AM
 
Location: Chester County, PA
1,077 posts, read 1,423,704 times
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Probably the Department of Code Compliance. Here is the web address for Fairfax County, which includes a phone number and online complaint submission form:

Department of Code Compliance*- Fairfax County, Virginia

If it was the city of Fairfax, then you probably want to go here:

City of Fairfax, Code Administration

I have absolutely no idea whether what you encountered violates city/county code, but it can't hurt to call and speak to someone.
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Old 04-02-2013, 09:11 AM
 
Location: Manassas, VA
1,559 posts, read 3,164,701 times
Reputation: 839
I fell in Kohls trying on shoes a few months ago. I was trying to force myself to like the pair...fell....got up, looked around, took off the shoes....and left. Went to DSW later on.
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Old 04-02-2013, 09:36 AM
 
3,552 posts, read 5,538,116 times
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all this would be perfect it the Benny Hill theme music were playing in the background
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Old 04-02-2013, 11:13 AM
 
734 posts, read 1,726,266 times
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I'm sorry that you fell and hurt your knee, and who knows, maybe this is a code violation.

But would a sign really have made a difference? Thanks to all the different code requirements and lawsuits and government regulations, the average door at a restaurant has about 8 signs on it. There are so many that I don't pay attention to any of them.

Quote:
Originally Posted by persnicketygal View Post
Granted, I'm not vision-impaired and I should've been looking more closely -- like you should do everywhere.
Then why are you looking to report the restaurant for a code violation that may or may not exist? Just because you were slightly injured does not mean that the government should do something about it.

Quote:
Originally Posted by persnicketygal View Post
This happened yesterday. I just want to make sure other people don't go face-down there. That tile surface inside was really rough on my knee.
As you note, if you had been paying attention, this probably wouldn't have happened. And I would be willing to wager that a sign would not make a difference to anyone who has tripped over that step because they were busy talking on their cell-phone or texting (NOT ATTRIBUTING YOUR FALL TO THIS).

I don't mean to be a grump, but I'm tired of hearing people want to place blame on others for their own mistakes. Wanting to call goverment to inspect a business because you were careless just seems a bit overkill to me.
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Old 04-02-2013, 11:23 AM
 
3,552 posts, read 5,538,116 times
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you weren't texting or talking on your cell were you? I see those people a lot. I call them 'walkers', after the zombies on "The Walking Dead", I see a whole bunch of them on the sidewalk and I yell "WALKERS!!"
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Old 04-02-2013, 04:11 PM
 
493 posts, read 1,006,388 times
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Quote:
Originally Posted by yamota View Post
you weren't texting or talking on your cell were you? I see those people a lot. I call them 'walkers', after the zombies on "The Walking Dead", I see a whole bunch of them on the sidewalk and I yell "WALKERS!!"

Nope, I wasn't doing either. In fact, I rarely use my cell -- and it's an old pay-as-you-go flip-phone, so texting on it is more of a PITA than it's worth.
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Old 04-02-2013, 04:14 PM
 
493 posts, read 1,006,388 times
Reputation: 289
Thanks for the website link, Airjay -- appreciate it!
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Old 04-02-2013, 04:16 PM
 
Location: New-Dentist Colony
5,735 posts, read 8,923,614 times
Reputation: 3857
They're lucky you haven't sued them. And they SHOULD have a sign if this step is so oddly high.
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Old 04-02-2013, 04:56 PM
 
4,711 posts, read 10,846,925 times
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Quote:
Originally Posted by Carlingtonian View Post
They're lucky you haven't sued them. And they SHOULD have a sign if this step is so oddly high.

5 1/2" or 6" is not oddly high. National building codes call for a max of 7 3/4" on residential stairs and 7" on commercial. Minimum is 4" on both....too low is as bad or worse as too high.

As a commercial property owner, I can tell you that building inspectors are very tough on stair rise (and run).

As far as lawsuits, I've been threatened with them many times....my insurance carrier tells them to go ahead and sue. The property owner is liable for injuries on the property, but this notion that every little mishap results in a multi-million dollar judgement is not true. That is exceedingly rare...and usually results from some sort of extreme negligence, sympathetic jury, etc. Even then, they are often overturned or vastly reduced on appeal.
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