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Old 09-01-2014, 09:52 AM
 
2 posts, read 1,546 times
Reputation: 10

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Hi,

I am new to the forum and had a quick question/seeking advice. I recently moved from a rental house in the Northern Neck to northern Va. On the day of the move the moving company scratched the hardwood floor in the house I was leaving. I immediately notified the owner and approximately 30 days later I received an estimate of $1748.00 to repair the floor. I told them in a return email that I was going to try and recoup the money from
the moving company which has since failed.

My issue with the rental management agency is that they only sent me one estimate and did not allow me the opportunity to seek other estimates. Also, they did not send me the itemized list indicating all of the deductions they were to make as a result with my security deposit. Approximately 54 days after I moved out, they sent me a check for $600 for the remaining security deposit.

I then inquired with the company that provided the estimate and they told me they never did the work. I then called the management company and asked someone if the estimate amount was what it actually cost to repair the floor. The lady said yes and that was what they were charging me.

A few days later I asked for the receipt of the work done and the management company then told me that the owners were going to hold off on the repair until the new tenant moves out.

To me this seems like borderline fraud. The problem I now face is that I seriously doubt they will allow me access to get at least three estimates. There was damage to the floor but I spoke with a flooring company over the phone that said they would not charge any more than $500 to sand and stain the floor. I actually took photographs of the damage before I left and emailed them.

I was thinking about filing a small claims case against them.

Any suggestions or advice.

Thanks
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Old 09-01-2014, 11:12 AM
 
7,931 posts, read 9,659,084 times
Reputation: 13960
This thread should be moved to the renting sub-forum.

http://www.city-data.com/forum/renting/
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Old 09-01-2014, 11:53 AM
 
Location: Northern Virginia
5,084 posts, read 5,361,205 times
Reputation: 12586
Quote:
Originally Posted by dav3502 View Post
Hi,

I am new to the forum and had a quick question/seeking advice. I recently moved from a rental house in the Northern Neck to northern Va. On the day of the move the moving company scratched the hardwood floor in the house I was leaving. I immediately notified the owner and approximately 30 days later I received an estimate of $1748.00 to repair the floor. I told them in a return email that I was going to try and recoup the money from
the moving company which has since failed.

My issue with the rental management agency is that they only sent me one estimate and did not allow me the opportunity to seek other estimates. Also, they did not send me the itemized list indicating all of the deductions they were to make as a result with my security deposit. Approximately 54 days after I moved out, they sent me a check for $600 for the remaining security deposit.

I then inquired with the company that provided the estimate and they told me they never did the work. I then called the management company and asked someone if the estimate amount was what it actually cost to repair the floor. The lady said yes and that was what they were charging me.

A few days later I asked for the receipt of the work done and the management company then told me that the owners were going to hold off on the repair until the new tenant moves out.

To me this seems like borderline fraud. The problem I now face is that I seriously doubt they will allow me access to get at least three estimates. There was damage to the floor but I spoke with a flooring company over the phone that said they would not charge any more than $500 to sand and stain the floor. I actually took photographs of the damage before I left and emailed them.

I was thinking about filing a small claims case against them.

Any suggestions or advice.

Thanks
It is my understanding that they are to send a receipt of the work done along with the remainder of your deposit within 30 days of move out.

The fact that they charged you for work that was not done is wrong. I would definitely take them to small claims court. Do you have it in writing (email) what the property management company told you?
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Old 09-01-2014, 03:27 PM
 
2 posts, read 1,546 times
Reputation: 10
I have the phone conversation recorded when she told me they were waiting for the new tenants to move out before fixing the floors.
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Old 09-02-2014, 05:46 AM
 
Location: Northern Virginia
5,084 posts, read 5,361,205 times
Reputation: 12586
OP, was this the type of lease they used?

http://varealtor.com/sites/default/f...-%208-5-11.pdf

According to this lease (section 3a), they have 45 days to submit a list of itemized deductions and the remainder of your deposit. However, they can get a 15 day extension in sending the list and remaining amount if estimates from a 3rd party contractor are required. It appears that they complied with this portion of the law.

So I don't think you can demand your full security deposit because of the time restriction but perhaps you can because they are charging you for repairs that weren't completed.

Perhaps you should ask this question in the renting forum. Or seek legal aid: VaLegalAid.org - A guide to free and low cost civil legal information and services in Virginia
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