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Old 12-12-2015, 10:15 AM
 
397 posts, read 280,231 times
Reputation: 161

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Quote:
Originally Posted by kww View Post
Nice. I'm agreeing with you and saying it's ridiculous that you're having to deal with the key.

And yes, I'm a licensed agent.
Sorry, maybe I misread.
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Old 12-12-2015, 10:23 AM
 
1,187 posts, read 1,816,765 times
Reputation: 979
Quote:
Originally Posted by Ashley Tauzier View Post
I know on the buy side of the transaction, you are passed from agent to agent to agent.
Yet "drop the key off with my secretary" is acceptable with traditional realtors? That would annoy me too. Partner agent, secretary...I don't really see the difference. On the buying side Redfin's refund is pretty nonexistent now and they function much more like other agents. You could probably find a traditional buyer's agent willing to work for 2% quite easily and receive a better refund than Redfin.

However, Redfin will sell your home for 4% and give you back the other 2% (less their min $4K commission) in NOVA. They do have one of the better home search websites, use professional photos...so they might be worth a shot there. I don't know how full service they are, but it sounds like you are really not happy with what you thought was going to be full service. OP I would check them out if you do decide to switch.
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Old 12-12-2015, 10:44 AM
 
Location: northern va
1,583 posts, read 2,121,450 times
Reputation: 1368
Quote:
Originally Posted by boyd888 View Post
Yet "drop the key off with my secretary" is acceptable with traditional realtors? That would annoy me too. Partner agent, secretary...I don't really see the difference.
Agreed.

Someone has to go and put a lockbox on the property, why not get the key then? Or when the sign install happens??

Too many shortcomings it sounds with this agent, atleast from what I've read here.
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Old 12-12-2015, 08:06 PM
 
Location: Northern Virginia
274 posts, read 595,415 times
Reputation: 99
Oh please, if an extra key isn't available at the listing appointment, or photo shoot, or whatever, it is perfect acceptable to say "drop it off or I'll pick it up". Of ALL things, this should not be a thing. If it is a thing, there are a 100 things that will go wrong with this listing, because ego is interpreting things.
#notmyclient

Quote:
Originally Posted by kww View Post
Agreed.

Someone has to go and put a lockbox on the property, why not get the key then? Or when the sign install happens??

Too many shortcomings it sounds with this agent, atleast from what I've read here.
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Old 12-12-2015, 08:08 PM
 
Location: Northern Virginia
274 posts, read 595,415 times
Reputation: 99
Don't pander to something you don't know about. Have you ever had a client that wasn't ready to provide a key? There are no shortcomings with an agent who can't get a key.


Quote:
Originally Posted by kww View Post
Agreed.

Someone has to go and put a lockbox on the property, why not get the key then? Or when the sign install happens??

Too many shortcomings it sounds with this agent, atleast from what I've read here.
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Old 12-12-2015, 08:57 PM
 
232 posts, read 293,094 times
Reputation: 132
In my opinion, it is all about the communication. From what I have read, it all comes down to both parties not being on the same page of expectations. I was very fortunate in my first home sale in that I had a great agent that walked me through every step and explained each process. He was very helpful and absolutely worked hard. But that is not to say that all agents are that clear, work that hard or that each agent is a good fit for each client.

6% - which is 3% to the buyer's agent and 3% to the seller agent. Is standard. But there are many agents now that will be open to negotiating. Key to that is to ensure that if they agree to lower their rate that it is being lowered on the SELL side versus shorting the buyer's agent. If they are reducing the buyer's agent it is very possible that you will not get as many showings of your property.

Cent 21, Redfin...whoever. Reality is that it comes down to the particular agent. The name of the brokerage is less important (IMO) than the agent.

Staging - most agents will walk through and make recommendations but I have never heard of one paying for a stager.

In the day of internet, professional/high quality photos are critical.

Talk with your agent, if you can't come to an agreement you can always talk to their broker office and ask to switch agents.
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Old 12-12-2015, 11:03 PM
 
Location: northern va
1,583 posts, read 2,121,450 times
Reputation: 1368
Quote:
Originally Posted by Jlyles View Post
Oh please, if an extra key isn't available at the listing appointment, or photo shoot, or whatever, it is perfect acceptable to say "drop it off or I'll pick it up". Of ALL things, this should not be a thing. If it is a thing, there are a 100 things that will go wrong with this listing, because ego is interpreting things.
#notmyclient
sure, drop it off OR I'll pick it up.. I'm not about to have a client drive 30 miles to drop a key off for a listing of mine, plain and simple. If I'm out of town, I'll have my business partner do it. I'll have him drive an hour to get a key. It's simple business and common courtesy.

And, if you've read across the thread starters two topics they've started, I've said more than once that the key thing is ridiculous. plain and simple.

It's obvious the thread starter has plenty of other gripes to hash out with this listing agent, the key is the least of it since there are serious concerns from the thread starter about fee structures etc.

Last edited by kww; 12-12-2015 at 11:13 PM..
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Old 12-12-2015, 11:04 PM
 
Location: northern va
1,583 posts, read 2,121,450 times
Reputation: 1368
Quote:
Originally Posted by Jlyles View Post
Don't pander to something you don't know about. Have you ever had a client that wasn't ready to provide a key? There are no shortcomings with an agent who can't get a key.
Plenty of them. And when a key was finally available, I made arrangements to get it from my client, not for my client to have to get it to me..
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Old 12-13-2015, 11:26 AM
 
397 posts, read 280,231 times
Reputation: 161
I think a client having to drop off a key out of the way by 50 miles is REDICULOUS. I even gave her several emails indicating that I did not want to drop off due to distance.

If she pulls this crappie again, I'm going to post her info here and say she sucks over and over again.

We're paying thousands of dollars for little bit of paper work and "marketing online" and she's too lazy to pick up the keys?

THAT IS F-ING B S.
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Old 12-13-2015, 11:32 AM
 
7,922 posts, read 9,631,548 times
Reputation: 13924
Quote:
Originally Posted by livinfairfax View Post
I think a client having to drop off a key out of the way by 50 miles is REDICULOUS. I even gave her several emails indicating that I did not want to drop off due to distance.

If she pulls this crappie again, I'm going to post her info here and say she sucks over and over again.

We're paying thousands of dollars for little bit of paper work and "marketing online" and she's too lazy to pick up the keys?

THAT IS F-ING B S.

You picked an agent whose office is 50 miles from your house??? Has this agent ever sold a home in your neighborhood or area? Do they even know anything about your area??
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