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Old 10-30-2016, 11:23 AM
69 posts, read 49,574 times
Reputation: 82


Originally Posted by SmartMoney View Post
Okay, something is getting sketchy w/ Verizon. About 2 times a night, screen goes black for about 30 seconds, then comes right back. Then about 2x a week, we get a "you are disconnected, check your cables for connections.". First words out of my live-in tech support 's mouth, " no freaking way we disconnected a cable." Then, about a minute in, we are told to hit our menu button. Going on now for 2 weeks.

Sumpthen goin' on they ain't tellin' us 'bout.
Know its been a while, but if you get random "no signals" on the TV, it could just be the HDMI cable going bad. HDMI cables are "all or nothing", so it won't be fuzzy or anything, it will just cut out when there is a problem.

Not sure if your connection message is from the TV or the cable box though. If it is the TV, I'd swap the cable with another one in the house (or buy one for $5) and see if it goes away.
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Old 10-30-2016, 04:04 PM
Location: Paradise CA, that place on fire
726 posts, read 425,684 times
Reputation: 1967
We started using Dish Network, which is a satellite service provider in Orange County in the year of 2008.
When we moved to Northern California in 2015 we canceled our Dish service in the OC with the understanding that we plan to return to them once we have a new house to live in Paradise.
The transfer was seamless and we received a big discount for staying with Dish, also we received all new equipment.
Whenever we have a question the call is answered within the first 90 seconds. Your mileage may vary. The reps I talked to spoke better English than me, but that wouldn't mean a lot if you could hear my accent.
While living in Fullerton we developed strange, intermittent crashes in the third year.
They sent out several techs and practically replaced everything until the problem was corrected. They came out willingly, making a huge effort to keep us happy, which wasn't easy due to the intermittent nature of the problem.
My favorite feature with Dish Network is that when our DVR gets full with various recordings, some or all of the contents can be transferred ( archived) to an external hard drive. These archived programs can be restored and watched again, a month later, or 3 years later, as we wish. It's like having a video library under the TV set.
I will remain their faithful customer, as long as they keep up their superior customer service.
A few years ago, just out of curiosity I called Direct TV for a comparison. I was on the phone for about an hour talking with several reps, they were passing me around to wear me down. It felt like being raped over the phone, until I hung up.

Last edited by mgforshort; 10-30-2016 at 04:17 PM..
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Old 11-03-2016, 01:23 PM
Location: New-Dentist Colony
5,738 posts, read 8,933,045 times
Reputation: 3857
With Dish, who did you use for your internet? And how much did the internet provider charge you?

I believe where I am, our only internet options are Fios and Comcast--and both make sure it makes no financial sense to just get TV from them.
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Old 12-03-2016, 12:09 PM
Location: D.C.
2,205 posts, read 1,826,969 times
Reputation: 3471
AHHHH CRAP!!!! I spoke of the name we should not speak of, and all of the sudden, I have a screwed up bill again!

Is there a Loudoun County Cable TV Administration Officer by chance? I'm so over these losers.

$151 for a "requested change in service" entry on my bill this month. I've not requested ANYTHING! And besides, if I had requested a change in my service, wouldn't you think I'd of requested something other than what I already have?

This is so poorly managed, I can't believe it.
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Old 12-03-2016, 09:37 PM
2,333 posts, read 2,359,007 times
Reputation: 1126
theres a new company that just laucnehd in the dc market called level3.

not sure about them or heard much about them to be honest. Given how new tvs have netflix,hulu etc built in them, i figured its best to go that route instead.
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Old 12-06-2016, 10:18 PM
Location: Alexandria VA
73 posts, read 62,375 times
Reputation: 86
On the counter side, I had a good experience with Verizon service. When we replaced our old wifi router (which was being phased out) with a new one, the new one was flaky.... so we called and asked for a replacement and got one, no muss or fuss, and it worked.
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Old 12-08-2016, 09:57 AM
Location: D.C.
2,205 posts, read 1,826,969 times
Reputation: 3471
Probably a coincidence here (or probably not), but the source for our most recent bill screw up was due to an entry called (requested service changes). We didn't make any requests.

But, just a couple of days ago, we get this email from Verizon saying they've made "service changes" to the on-demand feature. Which, I can attest to, was totally not needed (but beyond the point). THEY made a change to THEIR own service platform, and all of the sudden I'm being billed nearly $200 for a "service change"? Sounds fishy to me.....

I'm convinced they're making these "errors" on purpose to see who's paying attention and who isn't. If you're not paying attention and pay the bill without question, they get free money. So....I'd check you bill this month just to be sure.

I called that 800 number I posted earlier, got a nice lady who says she corrected the bill and sent me an email confirmation (first time they've actually sent the email, ever). So, we'll see what happens in January. I suspect another screwed up bill again...
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