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Old 02-07-2017, 08:12 AM
Location: Hampton, VA
1 posts, read 328 times
Reputation: 10


The VEC website offers very little in the way of actual information about my specific claim. I called the phone# on my paperwork only for the computerized voice tell me to hang up & call another #. When I did that, this new computer voice tells me if I'm in need of claim info to hang up & call the first #...but I held on long enough to listen to other options & was on hold over 27 minutes waiting for a customer service rep who never answered. The call ended itself. I'm a patient person but I'm running low.

I haven't been waiting long compared to most threads I've read through. I filed on Jan 25, received monetary determination paperwork a week later Feb 1, but no money yet. I've filed my weekly claims. I've registered with the VAWC. My frustration is in not knowing if I really am approved & if so, at what point can I expect to receive money? I have heard of people receiving the same paperwork & even a direct deposit card but then never actually being approved. Has anyone ever actually spoken to a human being on one of those phone numbers provided?
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