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Old 12-30-2009, 05:32 PM
 
1,221 posts, read 2,129,230 times
Reputation: 1057

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I'm initiating this thread because of a negative encounter I had with a branch manager at Chevy Chase Bank, a company I've been with since 1984. I was attempting to include a beneficiary on my two accounts (one is quite substantial) and was given all kinds of reasons why this would be difficult (the beneficiary would be a family member in the Midwest). I was disappointed by their response. This happened to me with a second CC manager as well. Instead of helping me to achieve what I thought was a simple objective, I left perplexed. I'm not an angry person by nature and I thought I conducted myself in a professional manner during the entire exchange, but unfortunately I didn't feel that a professional attitude was reciprocated. Has anyone else had this problem with adding a beneficiary to an account? Are banks getting thuggish these days? What's up? I then walked across the street to the PNC Bank branch and they couldn't have been nicer and answered all of my questions and said that, "of course", they would allow me to add a beneficiary. I like the fact that CC has a large network of ATM's and branches, but I may be forced to shift banks to prevent my funds from going into 'probate' should anything happen to me. Any thoughts?
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Old 12-30-2009, 06:20 PM
 
4,711 posts, read 10,863,041 times
Reputation: 3773
Chevy Chase was recently bought out by Capital One (the credit card outfit with the funny commercials), which is all I need to know...to run in the opposite direction. It's a shame because it was a pretty good bank when Saul owned it.

I don't do business with any of the megabanks, just on general principle.

I like credit unions and I'm a member of a dozen of them (in order to stay below deposit insurance limits). I also like Burke and Herbert, the oldest bank in Virginia and locally owned. I've heard good things about PNC, and may move some money there...

I have never in my life used an ATM machine, so I don't know about that. But it does seem that the number of ATMs an institution has is of utmost importance to lots of people....my understanding is that credit unions have some sort of arrangement where their members can use ATMs of other credit unions, which adds up to ATM availability that rivals the big boys...
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Old 12-30-2009, 07:28 PM
 
Location: Alexandria, VA
11,366 posts, read 20,159,003 times
Reputation: 16326
I've heard good things about Burke and Herbert as well. We belong to BB&T and they have been fine in my experience (I initially was with First Virginia but they got bought out) as well as Virginia Credit Union.
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Old 12-31-2009, 12:54 AM
 
3,164 posts, read 6,119,309 times
Reputation: 1264
I've always used Sun Trust in Vienna and they've always been very helpful.
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Old 12-31-2009, 07:20 AM
 
Location: washington, dc
18 posts, read 43,155 times
Reputation: 31
Apple Credit Union is great and opening a lot more branches.
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Old 01-01-2010, 01:00 PM
 
Location: Arlington, VA and Washington, DC
23,568 posts, read 33,292,659 times
Reputation: 32128
I second Apple and Burke and Herbert. Also check if your county has a county credit union that is based on residency.
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Old 01-01-2010, 01:12 PM
 
646 posts, read 885,927 times
Reputation: 1441
Quote:
Originally Posted by Denton56 View Post
I've always used Sun Trust in Vienna and they've always been very helpful.

I second this -- they get good rankings, too, and have a good reputation. They actually seem to care about keeping your business.
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Old 01-01-2010, 01:59 PM
 
Location: Loudoun County, VA
1,148 posts, read 3,362,767 times
Reputation: 402
Quote:
Originally Posted by catsitter01 View Post
Apple Credit Union is great and opening a lot more branches.
I third this!! Opened an account with them a few weeks ago and couldn't be happier.
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Old 01-01-2010, 11:46 PM
 
1,221 posts, read 2,129,230 times
Reputation: 1057
Thank you all for your great suggestions.
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Old 01-02-2010, 07:30 AM
 
Location: Virginia
8,106 posts, read 12,647,744 times
Reputation: 3760
We have both Apple Federal and SunTrust, and are happy with both.
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