Don't use T-Mobile
T-Mobile service is terrible in Orange County, especially in south county along the coast. I can't call out, calls fail, people try to call my phone and tell me they get a recording saying my number has been disconnected, etc. Customer service stone walls you. I called several times over 18 months to report problems. Half the time when I called they acknowledged they knew their were problems and they are working on them. The store where I bought by BB finally recommended that I call T-Mobile and ask them to waive the $200 cancellation fee to get out of my contract 6 months early. The woman I talked to said they never do that, she had no record that I ever called to report a problem and their records show I'm using the phone 1300 minutes per month, which is a lot, so what is my complaint if I can't use it sometimes? I was so angry I hung up and I'm posting bad reviews every where I can find a place to do so. Stay away from T-Mobile and tell everyone you know to do the same.
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