U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > U.S. Forums > Florida > Orlando
 [Register]
Please register to participate in our discussions with 1.5 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
Business Search - 14 Million verified businesses
Search for:  near: 
 
 
Old 11-13-2011, 06:48 PM
 
Location: Longwood, FL
288 posts, read 411,467 times
Reputation: 155

Advertisements

Is anyone else having problems with Brighthouse other than random rebooting? We've been having problems for a couple months with the HD channels not always being available and the "data not available" (which requires a reboot) message. "Info" on the remote doesn't work more than it works.

We are also having problems with CenturyLink. They upped our dsl signal back in September which was supposed to make things better and faster. Not! Seems there is a dns problem. Lots of pages I go to (like facebook) either take forever to display or time out with a server not found error.

I'm getting pretty frustrated with both these services.
Quick reply to this message

 
Old 11-13-2011, 09:04 PM
 
Location: The O
2,303 posts, read 2,568,208 times
Reputation: 781
Quote:
Originally Posted by Alyzza View Post
Is anyone else having problems with Brighthouse other than random rebooting? We've been having problems for a couple months with the HD channels not always being available and the "data not available" (which requires a reboot) message. "Info" on the remote doesn't work more than it works.

We are also having problems with CenturyLink. They upped our dsl signal back in September which was supposed to make things better and faster. Not! Seems there is a dns problem. Lots of pages I go to (like facebook) either take forever to display or time out with a server not found error.

I'm getting pretty frustrated with both these services.

IDK what Century Link is, but bright house yes. My suggestion, take your equipment back and switch it. We had that same issue!
Quick reply to this message
 
Old 11-13-2011, 09:39 PM
 
Location: Orlando
7,967 posts, read 7,325,423 times
Reputation: 3735
I'd suggest switching to UVerse with AT&T
Quick reply to this message
 
Old 11-13-2011, 10:11 PM
 
254 posts, read 519,585 times
Reputation: 95
I've been having problems with Brighthouse too since we moved here back in August. Seems like I have to call them atleast once a month due to internet outage. Getting tired of it and thinking of going back to DirectTv, w/c is what we had back in NoVa! Don't know if we have ATT U-verse here,,zip is 32828.

Last edited by nixau27; 11-13-2011 at 10:14 PM.. Reason: spelling
Quick reply to this message
 
Old 11-13-2011, 11:54 PM
 
Location: Longwood, FL
288 posts, read 411,467 times
Reputation: 155
Thanks for the help.. I just realized they left a newer modem over here last time they were out, which is still in the box! I forgot all about that! Going to swap it out with the older one tomorrow and hope that solves it. CenturyLink is our landline and DSL provider out here in 32750. I don't know what's up with Brighthouse but I'll be glad when the phone company gets their fiber optic service out here.
Quick reply to this message
 
Old 11-14-2011, 07:50 AM
 
Location: Sanford, FL
12,894 posts, read 13,497,681 times
Reputation: 9477
Quote:
Originally Posted by nixau27 View Post
I've been having problems with Brighthouse too since we moved here back in August. Seems like I have to call them atleast once a month due to internet outage. Getting tired of it and thinking of going back to DirectTv, w/c is what we had back in NoVa! Don't know if we have ATT U-verse here,,zip is 32828.
I have recommended DirectTV until I'm blue in the face but still listen to my neighbors complaining about Brighthouse and At&T. I'm like okay, have fun with that! I've had zero issues with DirectTV after many with both of the major cable providers.
Quick reply to this message
 
Old 12-13-2011, 07:03 PM
 
9 posts, read 19,319 times
Reputation: 12
Quote:
Originally Posted by kyle19125 View Post
I have recommended DirectTV until I'm blue in the face but still listen to my neighbors complaining about Brighthouse and At&T. I'm like okay, have fun with that! I've had zero issues with DirectTV after many with both of the major cable providers.
Who do you use for Internet?
Quick reply to this message
 
Old 12-13-2011, 08:34 PM
 
Location: Longwood, FL
288 posts, read 411,467 times
Reputation: 155
Update: I got the new modem hooked up and that _seems_ to have improved the dns issues.

As for Brighthouse, a few weeks I happened to be listening to the Phillips Phile on 104.1 and Jim said he noticed that lately it was taking a long time to change the channels with Brighthouse and the HD channels weren't available even if he was just there. I then called Brighthouse and they came on out - said there were a lot of problems in the Longwood area (aha). He swapped out the box we had with another one. Things are a little better now… no more phantom rebooting, but it still takes a long time to go from one channel to another and the HD channels aren't always available.

As for DirectTV I thought about that too but hear it gets pretty expensive (we had Cox in NoVA - too many trees for satellite). I'm still holding out for CenturyLink's fiber optic service to get out to this neighborhood. It will cost about the same as it does now and I'm hearing good things about it, if only it would get here.
Quick reply to this message
 
Old 12-13-2011, 08:43 PM
 
2,845 posts, read 2,323,147 times
Reputation: 4025
brighthouse is always going out in my neighborhood. repair trucks everywhere

I switched to Direct TV and liked it but it got too costly. Switched to UVERSE and like it.
Quick reply to this message
 
Old 12-13-2011, 09:36 PM
Status: "Nice place to visit but ..." (set 22 days ago)
 
Location: N Atlanta
1,721 posts, read 1,072,489 times
Reputation: 1240
+1 for DirecTV and Century Link - no probs with either.
Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


 
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:

Options
X
Data:
Loading data...
Based on 2000-2011 data
Loading data...

123
Hide US histogram

Over $89,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > U.S. Forums > Florida > Orlando
Similar Threads
View detailed profiles of:

All times are GMT -6.

© 2005-2015, Advameg, Inc.

City-Data.com - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25 - Top