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Old 06-29-2013, 08:57 PM
 
Location: Pennsylvania
31 posts, read 108,331 times
Reputation: 20

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Today coming back from Philly I accidentally missed the ticket lane getting on the turnpike and drove through EZ pass by mistake. When I got to my exit I wasn't sure what to do. I didn't want to run the EZ pass lane again so I ended up in the cash lane and tried to explain the situation. My friend did something similar a month ago while coming back from the shore, and I remembered they gave him a one time forgiveness. I tried to be as apologetic as possible, but it didn't stop the worker from tearing me a new one. I've never been so degraded in my life by anyone until today. I usually have a thick skin, but I was on the verge of tears and already feeling guilty I was holding up traffic. I think she felt bad then or pitied me in some way because she then said it happens all the time and I had a one time exemption. She ran my license I was offering the whole time and I paid the regular fee and got out of there as quickly as possible.

Will I still be billed a fee on top of everything? This was my first time traveling back home on the turnpike and I'm not sure if I should trust the worker's word that I wouldn't be.

Also would an EZ pass be worth buying if I'm planning several more trips this year and would be going through the turnpike? I just want to avoid the horrible mess I had today over a stupid mistake on my part.
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Old 06-30-2013, 05:39 AM
 
Location: Midwest transplant
1,574 posts, read 3,251,497 times
Reputation: 957
EZ Pass would definitely be worth the purchase. The fees you pay are slightly reduced, and you'll never compromise on the many highways and bridges that utilize the EZ Pass. It's like the big safety net for traveling.
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Old 06-30-2013, 08:35 AM
 
Location: Pittsburgh area
9,918 posts, read 12,210,173 times
Reputation: 4887
E-ZPass actually saves you a good 20% roughly now on the PA Turnpike toll alone. That is not the case everywhere (other states, bridges, etc), but for any significant distance on the PA Turnpike you want E-ZPass for sure. There's an annual fee of a few bucks, but that will be covered in one trip most likely. You also have to tie up some money in the account: it's prepay at I believe $35 minimum for PA's E-ZPass, and when it gets below $10 balance it will hit your card for another $35 to top up. So, in between trips you could have $30-40 sitting in there. That's the only real downside, and it's not that much of one IMO given the savings you'll have plus being able to glide through the E-ZPass lanes.

Sorry you had to deal with the a-hole toll taker. My guess is they were upset because of some kind of extra procedural hassle they would have to do, or they were just using the situation to throw their tiny little bit of power over you around. Ugh. The system takes a pic of your license plate when you go through the lane so that is how they would track. If you went through E-Z on both ends, they would send you a bill plus violation fee. Trying to correct it before then, like you did, should be encouraged I would think, but that doesn't mean the person you roll up to on a given day is going to be pleasant. They don't care, they don't have to.
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Old 06-30-2013, 10:09 AM
 
3,687 posts, read 3,226,048 times
Reputation: 3250
Quote:
Originally Posted by greg42 View Post
E-ZPass actually saves you a good 20% roughly now on the PA Turnpike toll alone. That is not the case everywhere (other states, bridges, etc), but for any significant distance on the PA Turnpike you want E-ZPass for sure. There's an annual fee of a few bucks, but that will be covered in one trip most likely. You also have to tie up some money in the account: it's prepay at I believe $35 minimum for PA's E-ZPass, and when it gets below $10 balance it will hit your card for another $35 to top up. So, in between trips you could have $30-40 sitting in there. That's the only real downside, and it's not that much of one IMO given the savings you'll have plus being able to glide through the E-ZPass lanes.

Sorry you had to deal with the a-hole toll taker. My guess is they were upset because of some kind of extra procedural hassle they would have to do, or they were just using the situation to throw their tiny little bit of power over you around. Ugh. The system takes a pic of your license plate when you go through the lane so that is how they would track. If you went through E-Z on both ends, they would send you a bill plus violation fee. Trying to correct it before then, like you did, should be encouraged I would think, but that doesn't mean the person you roll up to on a given day is going to be pleasant. They don't care, they don't have to.
so true--i can relate--happened to me too but i called penn dot and spoke to someone that was very nice to me and made me feel less anxious about it
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Old 06-30-2013, 10:51 AM
 
3,032 posts, read 5,686,741 times
Reputation: 1701
Ugh...tolltakers like that are just another reason the Turnpike should go all-electronic. I'm sure there's a procedure to be followed and there was no need to be rude to you.
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Old 07-01-2013, 09:52 PM
 
Location: Pennsylvania
31 posts, read 108,331 times
Reputation: 20
Thanks for the responses. I appreciate it. I'm going to go ahead with the EZ Pass for my trips from now on and save myself a lot of grief.
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Old 11-12-2014, 01:05 PM
 
2 posts, read 6,866 times
Reputation: 15
Traveling from out of state, I mistakenly went through one EZ pass at the border of NY and NJ. Do you know what needs to be done on my part to correct this? (am not sure of exact toll/EZ pass location).

Thanks!
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Old 11-12-2014, 01:29 PM
 
637 posts, read 515,519 times
Reputation: 710
Quote:
Originally Posted by robinsato View Post
Traveling from out of state, I mistakenly went through one EZ pass at the border of NY and NJ. Do you know what needs to be done on my part to correct this? (am not sure of exact toll/EZ pass location).

Thanks!
If you do not have an EZ pass transponder registered to the vehicle, whichever agency is in charge of that toll will send you a violation in the mail.
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Old 11-17-2014, 05:21 PM
 
316 posts, read 124,142 times
Reputation: 543
Quote:
Originally Posted by eriwriter View Post
Today coming back from Philly I accidentally missed the ticket lane getting on the turnpike and drove through EZ pass by mistake. When I got to my exit I wasn't sure what to do. I didn't want to run the EZ pass lane again so I ended up in the cash lane and tried to explain the situation. My friend did something similar a month ago while coming back from the shore, and I remembered they gave him a one time forgiveness. I tried to be as apologetic as possible, but it didn't stop the worker from tearing me a new one. I've never been so degraded in my life by anyone until today. I usually have a thick skin, but I was on the verge of tears and already feeling guilty I was holding up traffic. I think she felt bad then or pitied me in some way because she then said it happens all the time and I had a one time exemption. She ran my license I was offering the whole time and I paid the regular fee and got out of there as quickly as possible.
Turnpike employees are the worst. She was just pissed off that you forced her bureaucratic brain to function on a level beyond mindlessly handing people their change for $30/hr. I once had a toll collector get wise with me (called me a dumba$$) for accidentally dropping my ticket in sub-freezing weather as I was attempting to hand it to her. Since I knew damn well that I wouldn't get anywhere by complaining, I decided to get even in a different way, by wiping a big, nasty booger on my ticket the next time I came through her booth.
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Old 04-14-2015, 09:10 AM
 
2 posts, read 6,866 times
Reputation: 15
Quote:
Originally Posted by charmed hour View Post
If you do not have an EZ pass transponder registered to the vehicle, whichever agency is in charge of that toll will send you a violation in the mail.
Thanks for your reply! I haven't seen the violation bill come through yet (since August when this happened).
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