Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
So I opened up a new Capital One credit card and I received it in the mail. I called customer service to activate my card, I got some lady who spoke broken English and couldn't understand me, so I hung up and went about my usual business. This was on November 27th.
I tried again today to activate my card and was told there was a restriction on my account. The gentleman asked me to confirm my identity with a few questions, I correctly answered them and he then said my account was open and ready to go.
I went online to create a user ID, it told me I still had a restriction. I called up again and the agent told me my account was closed because someone called up on November 27th saying they were me and saying this account is fraudulent. I asked to speak to a manager, and the manager told me the same thing. They received a call from someone who was able to confirm my identity asked to have the account closed. They could do nothing for me.
I'm assuming this is a huge mistake on their part. I never dealt with any identity theft, and if someone knew all of my personal information, I doubt they would be closing accounts and saying they never opened such an account. I'm assuming the incompetent lady I spoke to on November 27th somehow closed my account.
I'm over it and will open up a credit card with another bank tomorrow. My question is, this applying, being approved for and having my card closed, will this hurt me in any way. Specifically my credit score?
It will 'hurt' your score a little, but since it was only open for a month (maybe), then closed. The 'life' of the card factor will be low, The credit to debt figure will be effected if you carry a balance. But when you get a card from a different back that will balance out that effect.
All that being said, it will 'cost' you about few point that will recover in about 3-4 months.