Any BoA customers? question about categorizing expenses (charge)

[HappyRider]

Under My Portfolio the bank tags each transaction with a category. Most of the time it does it correctly but there are some transactions that are placed under "uncategorized”. Problem is once you correct the category it doesn’t update the rule so you have to manually change all “uncategorized” expenses, which can be very tedious. Am I overlooking something?

[ncole1]

Originally Posted by HappyRider

Under My Portfolio the bank tags each transaction with a category. Most of the time it does it correctly but there are some transactions that are placed under "uncategorized”. Problem is once you correct the category it doesn’t update the rule so you have to manually change all “uncategorized” expenses, which can be very tedious. Am I overlooking something?

You already have more courage than me. When I tried to use BofA expense tracking, the categories were so confused I figured it'd be quicker to do it in my head instead of using theirs

[HappyRider]

Actually it does a decent job most of the time but what is really dumb is that once you say Holy Grounds should go under Restaurants it is not smart enough to change the rest. The bank says the vendors don’t have proper code in their transaction but the user should be able to set the category by the name of the establishment. That is not possible either.

[Lowexpectations]

Originally Posted by HappyRider

Actually it does a decent job most of the time but what is really dumb is that once you say Holy Grounds should go under Restaurants it is not smart enough to change the rest. The bank says the vendors don’t have proper code in their transaction but the user should be able to set the category by the name of the establishment. That is not possible either.

BofA is correct that the merchant isn't coding the charge properly. I got orbitz to fix their coding after 3 different issues with them.