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I cancelled my service with T-mobile and they sent me a final bill for $100, $40 for the pro rated service and $60 for a port fee for 3 lines. I called a few days after I got the bill and asked to see where I signed something that charged me a port fee. They promised to mail me something. Two weeks later I started getting collections calls. The proof never came.
I called the collections agency, they told me that the final statement was actually something like $85 in service charges plus tax. I said OK, please send me the statement. Nothing came. I called two other times and asked, but nothing came.
I call again today, the lady is willing to offer me $50 with a verbal confirmation. I didn't feel comfortable doing that. I feel that they will take the $50 and then come after me for the other $50 since I have nothing in writing.
I'm reading online and one website says that I can send them a payment offer along with a check. On the check they say to write "Cashing this check constitutes payment in full." I would send them $40.
The other option is to send them a letter to ask for the collection to be settled for $40 and ask them for a response back with written confirmation of them accepting my offer.
What is the best route? I feel like T-mobile is playing games.
I'm reading online and one website says that I can send them a payment offer along with a check. On the check they say to write "Cashing this check constitutes payment in full."
The standard advice applies. Tell them to stop calling, that you want all communication in writing. Don't fall for the restricted check BS. It is not legal.
I cancelled my service with T-mobile and they sent me a final bill for $100, $40 for the pro rated service and $60 for a port fee for 3 lines. I called a few days after I got the bill and asked to see where I signed something that charged me a port fee. They promised to mail me something. Two weeks later I started getting collections calls. The proof never came.
I called the collections agency, they told me that the final statement was actually something like $85 in service charges plus tax. I said OK, please send me the statement. Nothing came. I called two other times and asked, but nothing came.
I call again today, the lady is willing to offer me $50 with a verbal confirmation. I didn't feel comfortable doing that. I feel that they will take the $50 and then come after me for the other $50 since I have nothing in writing.
I'm reading online and one website says that I can send them a payment offer along with a check. On the check they say to write "Cashing this check constitutes payment in full." I would send them $40.
The other option is to send them a letter to ask for the collection to be settled for $40 and ask them for a response back with written confirmation of them accepting my offer.
What is the best route? I feel like T-mobile is playing games.
There is a reason you saw it on 1 site, all the others know this is junk.
T-mobile is not playing games, they are done with you, sold your debt got a couple of bucks off of it.
You have a couple of options one is to stand your ground, fight, demand proof of everything, and go toe to toe with a quasi-criminal organization that in reality could care a less about laws, regulations and fines. All while destroying your credit and for what, over a cell phone. As a landlord when I see past collections for medical or school that is one thing, when I see collections form a phone company that is 10x worse.
Option 2, call them up tell them to write you an offer or give them an offer, as soon as you have it in writing, pay them.
In the end, the terms and agreement you signed with T-mobile have redundancy clauses, change of terms clauses, or simply port fee charges. You can try to fight this but what is your end game and how much time, trouble, and hassle are you prepared for, over a $100 bill.
There is a reason you saw it on 1 site, all the others know this is junk.
T-mobile is not playing games, they are done with you, sold your debt got a couple of bucks off of it.
You have a couple of options one is to stand your ground, fight, demand proof of everything, and go toe to toe with a quasi-criminal organization that in reality could care a less about laws, regulations and fines. All while destroying your credit and for what, over a cell phone. As a landlord when I see past collections for medical or school that is one thing, when I see collections form a phone company that is 10x worse.
Option 2, call them up tell them to write you an offer or give them an offer, as soon as you have it in writing, pay them.
In the end, the terms and agreement you signed with T-mobile have redundancy clauses, change of terms clauses, or simply port fee charges. You can try to fight this but what is your end game and how much time, trouble, and hassle are you prepared for, over a $100 bill.
It's a matter of principle at this point! I was willing to work with them, but they sent me to collections before the bill was even due. I feel like they knew I was going to fight the bogus fees and they just didn't want to deal with it. The thing is, the collection is there, it's been there for some time now. I sent them a letter asking to settle for the $40. Waiting on a response.
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