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Old 03-30-2018, 09:40 AM
 
9,196 posts, read 16,645,144 times
Reputation: 11323

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Quote:
Originally Posted by Jkgourmet View Post
I get the advantages of a CU. BUT how do those of us who are retired, no military affiliation (except USAA - best thing I got from my first marriage was a great cat and access to USAA), or any other way into a Credit Union that I've been able to discover.

I'm all for online banking and the ONLY reason I stay local is to get my safe deposit box. (PS - it's First Citizens. I wouldn't agree with that survey for a minute. They are worse than useless.)

ETA I'm now in Raleigh NC if that makes a difference.
Many credit unions are community based now. As long as you live or work in the area, you qualify for membership. All the big ones in AZ are open like that.

Desert Schools (Desert Financial now) didn't get to over $4B in assets by only accepting school employees.
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Old 03-30-2018, 09:52 AM
 
Location: Hard aground in the Sonoran Desert
4,866 posts, read 11,224,111 times
Reputation: 7128
Quote:
Originally Posted by Jkgourmet View Post
I get the advantages of a CU. BUT how do those of us who are retired, no military affiliation (except USAA - best thing I got from my first marriage was a great cat and access to USAA), or any other way into a Credit Union that I've been able to discover.

I'm all for online banking and the ONLY reason I stay local is to get my safe deposit box. (PS - it's First Citizens. I wouldn't agree with that survey for a minute. They are worse than useless.)

ETA I'm now in Raleigh NC if that makes a difference.
Most CU's these days just require you to live, work or worship in a certain area.
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Old 03-30-2018, 11:58 AM
 
Location: Rural Michigan
6,341 posts, read 14,687,030 times
Reputation: 10550
Quote:
Originally Posted by Brian_M View Post
You understand that was a Company problem, not a Method (online) problem.. right?


Find the right Company and the Method doesn't matter. I'm another USAA member who's never seen a USAA employee nor touched any USAA property, zero complaints over 18 years.

Online will never be as good as being to be able to show up in front of the person causing problems. It's very easy to blow someone off over the phone, a lot harder when they're looking you in the eye.
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Old 03-30-2018, 02:19 PM
 
Location: Raleigh, NC
19,437 posts, read 27,838,210 times
Reputation: 36108
Quote:
Originally Posted by Zippyman View Post
Online will never be as good as being to be able to show up in front of the person causing problems. It's very easy to blow someone off over the phone, a lot harder when they're looking you in the eye.
Unless they are USAA.
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Old 03-30-2018, 02:28 PM
 
Location: Hard aground in the Sonoran Desert
4,866 posts, read 11,224,111 times
Reputation: 7128
Quote:
Originally Posted by Zippyman View Post
Online will never be as good as being to be able to show up in front of the person causing problems. It's very easy to blow someone off over the phone, a lot harder when they're looking you in the eye.
As I've said, I've not been in a branch in 20+ years. I've not had to deal with anyone that is "causing problems" so have never had to worry about being blown off over the phone.

My "bank" is Navy Federal Credit Union and it just seems to work. Never any issues.
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Old 03-30-2018, 03:38 PM
 
Location: Chandler, AZ
3,285 posts, read 2,663,139 times
Reputation: 8225
Quote:
Originally Posted by Voebe View Post
Just ran across a past article in Consumer Reports, but probably still valid. None of the major banks scored well, the highest being Chase with a score of 81. But all these local banks did better.
Avoid banks. Except USAA, if you can get with them! Use credit unions.
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Old 03-30-2018, 03:52 PM
 
Location: Sonoran Desert
39,078 posts, read 51,231,444 times
Reputation: 28324
Quote:
Originally Posted by Jkgourmet View Post
Unless they are USAA.
What's so great about USAA? Their credit card and loan rates are higher than you can find at a bank/cu.
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Old 03-30-2018, 04:29 PM
 
Location: Hard aground in the Sonoran Desert
4,866 posts, read 11,224,111 times
Reputation: 7128
Quote:
Originally Posted by Ponderosa View Post
What's so great about USAA? Their credit card and loan rates are higher than you can find at a bank/cu.
As are their insurance rates. I used to use USAA for all my insurance and car loans but they are not competitive any longer.

Their customer service can't be beat and that is their main draw these days.
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Old 03-30-2018, 04:30 PM
 
268 posts, read 216,436 times
Reputation: 251
HAve
Quote:
Originally Posted by Voebe View Post
Just ran across a past article in Consumer Reports, but probably still valid. None of the major banks scored well, the highest being Chase with a score of 81. But all these local banks did better.

First Bank 88
First Citizens Bank 88
Zions Bank 86
UMB 85
Bank of the West 85

And Alaska USA Credit Union with a whopping 92.
I think its starting to be well known that the major banks have the worst customer service. I have a major bank account but bank with USAA & NavyFed.
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Old 03-30-2018, 08:30 PM
 
6,769 posts, read 5,488,755 times
Reputation: 17649
Quote:
Originally Posted by wit-nit View Post
Credit unions, the only way to go for banking.
Amen.

I have a bank account ( small one) at a bank very close to my house for convenience , only reason. I have thoroughly been thinking of closing it.

All other banking is done at my credit union.
Has been for many many years, in fact all but 4 years of my life, when I lived in an area that strangely had no credit union, but the banks at that time paid well on interest like a CU does today.

Now they are for crap.

CU is the only way to go.

No wonder the Alaska CU mentioned in OP s post was the highest.

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