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Old 06-11-2018, 03:09 PM
 
130 posts, read 81,326 times
Reputation: 73

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My bank sent me a new Visa card in the mail which replaced a MasterCard. A couple of weeks after I activated the new card I received email notifications from my bank that the card was used in a foreign country 2 times on the same day for nominal amounts of money so I notified the bank and they closed the account and send me a replacement card. My question is: how did someone get my credit card information if the new card never left my house, I never gave anyone nor any website the new card information, nor did I use the new card to make any purchases? Thanks for any ideas.
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Old 06-11-2018, 03:48 PM
 
4,286 posts, read 4,762,355 times
Reputation: 9640
Someone working for the credit card company could have stolen the information or more likely, someone could have hacked the company's database. I'm sure the number is stored electronically somewhere.
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Old 06-11-2018, 03:49 PM
 
Location: Omaha, Nebraska
10,355 posts, read 7,988,269 times
Reputation: 27758
Who knows, and who cares? There's nothing you can personally do to prevent that sort of fraud. Just set up alert notifications by email and text message, and alert the bank as soon as you discover any fraudulent transactions.
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Old 06-11-2018, 04:06 PM
 
Location: Wisconsin
19,480 posts, read 25,153,902 times
Reputation: 51118
Quote:
Originally Posted by user-3489_j65 View Post
My bank sent me a new Visa card in the mail which replaced a MasterCard. A couple of weeks after I activated the new card I received email notifications from my bank that the card was used in a foreign country 2 times on the same day for nominal amounts of money so I notified the bank and they closed the account and send me a replacement card. My question is: how did someone get my credit card information if the new card never left my house, I never gave anyone nor any website the new card information, nor did I use the new card to make any purchases? Thanks for any ideas.
I had something similar happen to me (new card, never used & never out of my purse), except that I had credit card charges in several different states all on the same morning. Most of the charges were for $200 to $300 except for one smallish purchase to refill a specific child's lunch account at a elementary school in another state.
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Old 06-11-2018, 04:56 PM
 
Location: Tricity, PL
61,713 posts, read 87,123,005 times
Reputation: 131685
Quote:
Originally Posted by Aredhel View Post
Who knows, and who cares? There's nothing you can personally do to prevent that sort of fraud. Just set up alert notifications by email and text message, and alert the bank as soon as you discover any fraudulent transactions.
What about curious people who want to know? It's interesting to discover new frauds, no?
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Old 06-11-2018, 09:16 PM
 
130 posts, read 81,326 times
Reputation: 73
Default mysterious, unauthorized credit card transactions

Quote:
Originally Posted by Rowan123 View Post
Someone working for the credit card company could have stolen the information or more likely, someone could have hacked the company's database. I'm sure the number is stored electronically somewhere.
Thank you. That is disconcerting. It sounds like something that the banks don't disclose to the public/media.
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Old 06-12-2018, 04:43 AM
 
9,576 posts, read 7,334,337 times
Reputation: 14004
Quote:
Originally Posted by user-3489_j65 View Post
Thank you. That is disconcerting. It sounds like something that the banks don't disclose to the public/media.
Yeah, the first thing that came to mind for me, was an "inside job", where maybe your info was sold off by an employee or it was just a good olde fashion hack.
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