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I would also follow up with a letter to the Executive Staff of Macy's and any other company. It is quite appalling that you/we are spending our hard earned money with a company here in the US but they are so pompous to put that same money back into another country by paying it's people and force us to speak with someone in another country (that doesn't speak English well) to solve our concerns/problems when we have SO, SO many here struggling and needing jobs.
To be fair, majority of people are spending their money on products made outside of the US.
Who cares ;its who sells the products.I agree india is the worse to have any representative help you;as they just seem to be clueless ;really. I always call back and often get another country.I remember one time I got someone and said thnk goodness your in US.he said no actualy I am in Phillipnes and then proceeded to solve the problem.
HP customer service is outsourced to India and The Phillipines, Symantec (Norton) customer service is outsourced to India. But the customer service is excellent. I spoke to somone from The Phillipines, and his English was pefect. I didn't know he wasn't in the US until he asked me what the weather was like at that time.
Driven out to other countries. You think it's bad now lol, make it harder for companies to do business here in the U.S. and you will lose more jobs to other countries.
Even more importantly, it's Capitalism exactly on the path that any astute economist would have predicted that it would follow. It's in inescapable consequence of the market correcting itself, absent the regulatory intervention of a dreaded government.
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