Quote:
Originally Posted by azloafer
I do not like the JD Powers ratings for anything and this is why. JD Powers always takes their ratings when something is brand new, not one year old. In other words they use an owner to rate a home builder in the first 30 days instead of the first 90 or 180 when the owner can really tell what problems they find. They do this on cars and everything that they rate. There was an article about this in the USA Today some time ago.
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I agree. I think it would be much better for owners to rate home builders after one year. We bought an Engle home, and love it. We had a few minor issues, but their customer service was great. We know quite a few people here who bought homes from many different builders. What is interesting is that some people say great things about their builder and others are not happy. So regardless of builder, there are positive and negative comments. This is true for TW Lewis, Engle, Shea, Ashton Woods, Cachet, Pulte, DR Horton, etc, etc, etc.