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"'There were [some] Wells Fargo employees who not only lacked compassion, but seemed to have been motivated by entirely improper concerns about finances,' Mr. Scarola reportedly added of the suit."
Trust me when I say Wells Fargo is extremely good at this. It's their business to be like this and is trained to do exactly this from the top.
Honestly, this is just a story to rile up people who don't understand insurance. The story doesn't add up. The article also says:
"A charity eventually paid for Gonzalez's premium on his behalf so that he could get a year of health insurance coverage under COBRA," Stein said.
So he was able to get insurance, which means the COBRA was sent to him in time. And it says he can no longer sell securities. He blames that on Wells Fargo too, but Wells Fargo doesn't control the SEC. There is clearly a lot more to this story.
Look, my child was diagnosed with a brain tumor when she was 1. We spent 5 years working with a pediatric oncologist along with other specialists. I have total compassion for the family, trust me. We also had United insurance, and huge bills and no one ever called us to ask us questions about the treatment. This story just doesn't add up to how insurance works in the real world. But I feel really bad for the guy that he lost his daughter.
"'There were [some] Wells Fargo employees who not only lacked compassion, but seemed to have been motivated by entirely improper concerns about finances,' Mr. Scarola reportedly added of the suit."
Trust me when I say Wells Fargo is extremely good at this. It's their business to be like this and is trained to do exactly this from the top.
Yes Wells Fargo has one objective; screw everyone they can for profit!
Wells Fargo fired an employee whose daughter needed an expensive surgery for cancer. Wells Fargo also "missed" the paper work for a COBRA option. The surgery was canceled due to lack of coverage and the man's daughter died!
He can't retroactively get COBRA if he missed the conversion period as he claimed so what is this charity paying for? Does he not have benefits at his new job? So many unanswered questions.
BTW, I've done my personal banking at WF for 25 years, had 1 equity line and 1 second mortgage over the years, and both my adult kids have had accounts there since HS. Except for rising monthly fees, which we have always managed to get around, I've never had a problem with them. I have a few accounts elsewhere with other banks and CU's and I can say with no doubt that WF, hands down, has the best online banking/bill pay system I've ever used.
They are no more "evil" than any other big business, and some small ones. I think with size comes lack of control and "buck stops here" attitudes, that usually explains the problems with large companies.
You should submit a claim for benefits in accordance with the plan's rules for filing claims
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