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That's why they call it a "tip". I've been known to tip extremely well for good looking ladies who brightened my day and didn't ***t on me that day like everybody else. Not $200 worth, but I have left $20 before. Nobody likes a beyotch!
Did the customer complain? This isn't clear. Without a customer complaint or evidence of waitress fraud there is no case - it's just the manager assuming it was a mistake. I suspect the manager jumped the gun and this is why they have asked her back.
Even at an IHOP, it is still a cheapskate move to only tip 8%. Though I will agree with you, the article doesn't say anything about the man calling to complain or anything like that.
Yes it does...watch the video. In the video it states that the man called to complain about it and recognized it was his handwriting but he did not intend to tip $200 he intended to tip $2.00.
There's a reason there's a total amount authorized line on restaurant cc receipts...so unscrupulous wait staff can't easily manipulate the tip line by adding a zero at the end or a "1" at the front. I'm not saying this waitress did change it, (seems she didn't, actually), but she should have known not to process it without the total line filled in and without a signature in the proper place. The fact that she was offered a chance to keep her job if she returned the money was actually generous.
Yes it does...watch the video. In the video it states that the man called to complain about it and recognized it was his handwriting but he did not intend to tip $200 he intended to tip $2.00.
I don't buy he is/was too dumb to know the difference between $2.00 and $200.00.
He probably got asked by his SO...."what was this?"
Yes it does...watch the video. In the video it states that the man called to complain about it and recognized it was his handwriting but he did not intend to tip $200 he intended to tip $2.00.
No, that video does not say "the man called to complain" or that he disputed the bill.
Her reaction is very puzzling... a $200 tip and she says "OMG this is amazing.. I can't believe it"
Would that be the common sense reaction or would it be "This is very odd....."???
Especially considering she doesn't recall the encounter at all in the interview. For somebody to leave a $200 tip for you, you would think there was some significant conversation or story to go along with it. Not just a random occurrence.
Carter says the manager called for a closed-door meeting about the customer's tip.
"He said, 'that's his handwriting. That's his signature,'" said Carter. "But he only meant to write down $2.00. He didn't mean to write down $200.00"
The waitress has been offered her job back and is deciding if she will return or not.
Quote:
UPDATE: We spoke to Carter again Thursday afternoon. She says the first statement the district manager made to her Thursday morning was, "How soon can you come back?!"
Carter says she needs a few days to think about it and will have an answer for him Monday.
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