QVC to close it's call center in PSL by March 1, 2016 (Port St. Lucie: appointed, 2015)

[SeetheUSA]

PORT ST. LUCIE — QVC will close its call center in St. Lucie West early next year, and many of its 800 employees will lose their jobs by the end of the year, the company said Wednesday.

The home-shopping channel will close the 50,000-square-foot call center on March 1, said Diane Zappas, QVC director of corporate communications.

The city of Port St. Lucie and St. Lucie County in 1999 approved a $2 million incentive package to lure QVC to the area. The state also provided the company with incentives for job creation.

“This was a very difficult decision, but we are confident it will allow us to implement the strategies needed to best serve our customers,” a company statement said. “We are grateful to the entire Port St. Lucie team for their hard work and unwavering commitment to providing excellent customer service. We also thank the St. Lucie community for their support and collaboration over the past 16 years.”

[aridon]

Moving to India I guess. Sucks for the people that are going to lose their jobs.

[FlaLadyB]

was just reading about Disney trading their employees in the tech field for new people from out of the Country - India - through an outsourcing company.

http://www.nytimes.com/2015/06/04/us...d%3D-649108799

[runswithscissors]

Originally Posted by FlaLadyB

was just reading about Disney trading their employees in the tech field for new people from out of the Country - India - through an outsourcing company.

http://www.nytimes.com/2015/06/04/us...d%3D-649108799

Amazing. It says:

Many of their jobs were transferred to immigrants on temporary visas for highly skilled technical workers, who were brought in by an outsourcing firm based in India.

Yet even the GOP is pushing for more H-1B visas and pretending massive immigration is a "good thing". There are very few politicians left who aren't' corrupt and the ones with values get denigrated.

The political apathy of the citizens here will be the downfall of this country. They're more worried about being called "names" than they are about their own interests.

But they can tell you all about the Kardashians.

[PortStLucieWater]

Originally Posted by runswithscissors

The political apathy of the citizens here will be the downfall of this country. They're more worried about being called "names" than they are about their own interests.

But they can tell you all about the Kardashians.

Truth

[DanielAvery]

Absolute truth.

Not sure if it's true, but I read somewhere that Disney is holding over the former employees--to train the new ones. If I were in that spot, I would use that unique opportunity to offer up a heapin' helpin' of mis-information.

I have a friend (former co-worker) who quit to go work for QVC over a year ago. Whenever I saw her she gave them glowing reviews as employers. I have no idea if the call center will in fact move to India, but I can't imagine them closing the center here for something more cost-effective here in the US.

[parrotgirl]

I read today that the call center isn't being moved to India--just closed--because more and more often, people are ordering online and don't place orders via the phone.

[Barli]

I lost my job on December 31, 2014 when my entire division was outsourced to Lithuania. I was on a work from home call team. My division had no overhead. We were not eligible for pay increases, health, vacation, sick pay or any other benefit. But still, they found cheaper workers, in a call center in Lithuania. Am I bitter? You bet! I have stopped using companies whose employees I cannot understand over the phone. I'd rather give my money to the companies who keep us working here.

Though I haven't bough anything from QVC in several years, I sincerely hope they are not laying off hundreds, and leaving a building abandoned, just to employee people in other countries. I am more then a little disappointed to hear that Disney is. Unbelievable.

[aridon]

Originally Posted by parrotgirl

I read today that the call center isn't being moved to India--just closed--because more and more often, people are ordering online and don't place orders via the phone.

Could be true or could be PR speak. We will probably never know.