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Old 10-26-2010, 07:58 PM
 
Location: Livonia,MI
272 posts, read 637,370 times
Reputation: 194

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Virgin Mobile uses the Sprint network. I've had Sprint for almost 2 years, and am looking forward to leaving them.
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Old 10-26-2010, 08:05 PM
 
Location: Cary, NC
31,591 posts, read 55,295,005 times
Reputation: 30145
Quote:
Originally Posted by RaleighLass View Post
I keep hearing from Sprint customers that they are sick of dropped calls, this was before the tower outage. I was just looking at Virgin mobile for my tween and wondered if they use sprint's towers...anyone know this? I want to stay as far away from Sprint as possible.
Actually, after 18 months with Sprint, I am not unhappy.

This current data failure is a little aggravating, but I know it isn't a perfect world, and voice phone has worked just fine for me all through it.

And I am not unhappy with Sprint customer service.
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Old 10-26-2010, 08:31 PM
 
Location: NC
4,529 posts, read 7,034,062 times
Reputation: 4720
Quote:
Originally Posted by MikeJaquish View Post
Actually, after 18 months with Sprint, I am not unhappy.

This current data failure is a little aggravating, but I know it isn't a perfect world, and voice phone has worked just fine for me all through it.

And I am not unhappy with Sprint customer service.
Thx for sharing, Mike!
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Old 10-26-2010, 08:52 PM
 
Location: Livonia,MI
272 posts, read 637,370 times
Reputation: 194
Quote:
Originally Posted by MikeJaquish View Post
Actually, after 18 months with Sprint, I am not unhappy.

This current data failure is a little aggravating, but I know it isn't a perfect world, and voice phone has worked just fine for me all through it.

And I am not unhappy with Sprint customer service.

We have 4 Sprint phones. I am in NC, and my family is in Michigan. We all lose calls...and it's been ever since we've had them.
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Old 10-26-2010, 10:00 PM
 
Location: Cary, NC
178 posts, read 465,083 times
Reputation: 171
I've had Sprint for 10+ years and have lived/worked in IL, TX, NY, CA and now NC with that service. I've been pretty lucky with my service by not having problems. And when I do have a cell issue, I'm pretty lucky with customer service too. (I say I'm lucky based on other comments about Sprint here...)

One thing I'm NOT pleased with is that my cell just rang tonight at 11:20 PM with this number 866-542-6911. This was the 4th time this number called me today. The 2 times I did answer the call, no one was there. Also no message was left. I did a reverse look-up on the number and it's apparently Sprint Customer Service. Umm...so are they calling me at practically midnight to ask if I'm happy with the service I received when I called yesterday to complain about my calls not going through? And do I call tomorrow to complain about the late night robo call and then I'll get another robo call asking about their service level? hahaha it's an ugly circle.

Sprint please be nice to me.
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Old 10-27-2010, 04:18 AM
 
Location: Cary, NC
31,591 posts, read 55,295,005 times
Reputation: 30145
Quote:
Originally Posted by Pepito's Mommie View Post
I've had Sprint for 10+ years and have lived/worked in IL, TX, NY, CA and now NC with that service. I've been pretty lucky with my service by not having problems. And when I do have a cell issue, I'm pretty lucky with customer service too. (I say I'm lucky based on other comments about Sprint here...)

One thing I'm NOT pleased with is that my cell just rang tonight at 11:20 PM with this number 866-542-6911. This was the 4th time this number called me today. The 2 times I did answer the call, no one was there. Also no message was left. I did a reverse look-up on the number and it's apparently Sprint Customer Service. Umm...so are they calling me at practically midnight to ask if I'm happy with the service I received when I called yesterday to complain about my calls not going through? And do I call tomorrow to complain about the late night robo call and then I'll get another robo call asking about their service level? hahaha it's an ugly circle.

Sprint please be nice to me.
Well, there IS that. Yeah, robocalls when I am doing other things are kind of silly.
Aggravating you until you tell them you are happy...
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Old 10-27-2010, 07:56 AM
 
370 posts, read 1,018,685 times
Reputation: 257
Besides this current data outage I have been a happy sprint customer for 7+ years. Maybe I have just been lucky but Usually I do not have many dropped calls
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Old 10-27-2010, 11:03 AM
 
Location: Clayton, NC
240 posts, read 545,804 times
Reputation: 92
I just moved into a new house in Clayton and I am getting almost zero bars for reception in and around my house with Sprint.
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Old 10-27-2010, 08:56 PM
 
22 posts, read 52,982 times
Reputation: 13
Default sprint issues continue

We are now going on 1 week of this crap. Dropped calls, cross talk, and people i call cannot hear me - every day, every hour. Sprint claims the tower has been fixed, so there is another issue.

This is ridiculous. It is affecting my neighbors who have sprint as well. It happens whether I am in N Raleigh or Cary. This does not seem like a tower issue.

The folks that are not experiencing problems, what phones are you using?

We all have either Epics or Evos here.
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Old 10-27-2010, 09:08 PM
 
Location: Cary, NC
31,591 posts, read 55,295,005 times
Reputation: 30145
I was in BJ's at Crossroads last night.
Wife called, and I dumped the call getting my phone out of my pocket.

She called back in a couple of minutes, and all I could hear was a wailing baby.
Pretty bizarre, and my first experience like that.

HTC Evo
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