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so wish i'd had the direct one. i just called the TWC regular number (1-866489-8669) & saying "retention department" whenever it asked for information. i thought it would end up putting me through to the regular customer service department, but the woman i spoke with acknowledged she was in the retention department when i said that i was trying to reach it.
Get used to it. Everytime somebody decides to get their video solely from Hulu, Netflix, etc in conjunction with OTA TV -- according to news reports, many people are increasingly making that choice -- the cable companies lose revenue. How do they make it up? By raising the internet service fee, which is required to reach Hulu and the other streaming providers. AT&T U-Verse and Vz FIOS face the same problem.
I don't think that many people are getting their video *solely* from Hulu, etc. So that argument is DoA.
Secondly, it is the channels, not the providers, losing revenue. Cable simply resells the network programming. The networks are raising rates because of low advertising.
Cable is more involved than plug it in and send your payment it. There are many different expenses/revenue streams to consider.
Get used to it. Everytime somebody decides to get their video solely from Hulu, Netflix, etc in conjunction with OTA TV -- according to news reports, many people are increasingly making that choice -- the cable companies lose revenue. How do they make it up? By raising the internet service fee, which is required to reach Hulu and the other streaming providers. AT&T U-Verse and Vz FIOS face the same problem.
Google with a search limited to the last 60 days and you'll see that interpretations of the statistics are rapidly changing. Don't drink the koolaid put out by the cable companies. They very much want the public -- and especially the investment community -- to believe that dip is reversible and economy-driven. Any perception that the dip arises from shifts in consumer preferences is very frightening to cable companies and their investors. For example, there are clear signs that persons between the ages of 20 and 29 are not signing up to cable at nearly the rate their parents did.
On the other hand, Hollywood has already thrown movie exhibitors under a bus and is willing to do likewise to cable companies, if a new distribution channel like Hulu gets big traction.
Cable companies do get a significant amount of profit by marking up the non-OTA programming that they resell. If customers turn elsewhere for this programming, cable companies have a problem because they can't earn enough profit on Internet services alone to sustain their business as it has been structured financially. Yes, they get some money from telephone services over cable, but that market topped out a long time ago. This is why Internet service prices are going up -- and will continue to, until/unless a wireless-based provider breaks up the duopoly in most cities.
If you have an Xbox or PS3 hooked up to the TV, check out the software PlayOn. It allows you to stream online content from a computer in the house to your XBox 360 or PS3 connected to your TVs.
The software is $40 a year, but you can check it out for free for 2 weeks.
My "Earthlink" bill hasn't budged from $41.95, even with last year's price increase and the bogus price listed on TWC Web site. I think I'll be insulated from this by this price increase as well.
TWC is hurting for money. I only pay for internet access....no cable or phone, however I am being charged for the router TWC provided me with, and for having a wireless device (laptop) connect to the router. Does that make sense? After this year I am going underground...
These are promotional offers and the price will go up to $49.99 per month after one year, the company said.
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