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When you purchase multiple "buy one get one" items, don't you expect the items to be paired up to your advantage so as to give you the highest possible discount? How would you feel if instead, only the cheapest items from the entire purchase were free, and you were charged for all of the most expensive ones?
When I purchase BOGO items, I expect to pay for the higher priced item in each similarly priced pair of items. So if I order 6 items, I expect them to be paired up by price (two most expensive, middle two, then cheapest two), then to be charged for the higher priced item in each pair. So in this example, I would be charged for the first, third, and fifth most expensive items.
I would certainly not expect to be charged first, second, and third most expensive items. But this is exactly what happened to me tonight at a sushi restaurant at Crossroads in Cary. Had I understood what they had intended to charge me, I never would have ordered what I did, but by the time I had the check it was too late. I find this kind of pricing policy to be misleading at best, purposely deceptive at worst.
At any other kind of business, I never would have tolerated this kind of pricing policy. I would have walked away, or, if I really wanted the items, I simply would have made 3 separate purchases (by pairs, grouped to my advantage).
Have you ever encountered a BOGO policy anything like this?
I believe Tasu, in Brier Creek, does something similar. The last time I had sushi there was the last time because of how they rang up the bill. I had a long conversation with our server because of this.
Sorry, but with every BOGO I have gotten the lower/lowest price items were the "free" ones and I paid for the higher/highest prices items. I think this is standard across the board.
Usually "like" items are paired for a BOGO. I never trust restaurants to do the "right thing" when it comes to stuff like this....I've learned it's not worth the hassle.
Sorry, but with every BOGO I have gotten the lower/lowest price items were the "free" ones and I paid for the higher/highest prices items. I think this is standard across the board.
Yeah, I think I always assumed this is how it worked. That's how it works for most things I've purchased BOGO in the past.
i am with others....every BOGO I have ever done, you pay for the most expensive....I have never heard of pairing. So if it is buy one pair of shoes, get one free...you pay for the more expensive pair. If I bought 4 pair, I would expect to pay for the two most expensive...I am still getting two free pairs of shoes. I would expect the same for sushi.
Sorry, but with every BOGO I have gotten the lower/lowest price items were the "free" ones and I paid for the higher/highest prices items. I think this is standard across the board.
When you purchase multiple "buy one get one" items, don't you expect the items to be paired up to your advantage so as to give you the highest possible discount? How would you feel if instead, only the cheapest items from the entire purchase were free, and you were charged for all of the most expensive ones?
When I purchase BOGO items, I expect to pay for the higher priced item in each similarly priced pair of items. So if I order 6 items, I expect them to be paired up by price (two most expensive, middle two, then cheapest two), then to be charged for the higher priced item in each pair. So in this example, I would be charged for the first, third, and fifth most expensive items.
I would certainly not expect to be charged first, second, and third most expensive items. But this is exactly what happened to me tonight at a sushi restaurant at Crossroads in Cary. Had I understood what they had intended to charge me, I never would have ordered what I did, but by the time I had the check it was too late. I find this kind of pricing policy to be misleading at best, purposely deceptive at worst.
At any other kind of business, I never would have tolerated this kind of pricing policy. I would have walked away, or, if I really wanted the items, I simply would have made 3 separate purchases (by pairs, grouped to my advantage).
Have you ever encountered a BOGO policy anything like this?
Standard practice at BOGO sushi restaurants. I'm sure the policy is even posted on the menu.
Michael
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