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Unread 09-26-2007, 05:22 PM
 
8,886 posts, read 16,856,170 times
Reputation: 7994
Default No Trash Pick-up for You!

The City of Raleigh garbage man usually comes to pick up my trash by 7:30 am every Wednesday. Here it is 7:30 pm and no trash pick-up in our neighborhood yet. Everyone's cans are just where they left them. I know that the City recently changed how they handle overtime with employees, but it seems odd that they didn't make it here by the end of the day since they usually come by no later than 7:30 am. No biggie, just thought it was a tad odd. Has his happened to you lately?
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Unread 09-26-2007, 05:29 PM
 
Location: Wake Forest, NC
842 posts, read 2,033,509 times
Reputation: 339
Yes...my trash wasn't picked up in Wake Forest last Friday. And they only took half of my recyclables?!?
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Unread 09-26-2007, 06:13 PM
 
Location: Apex, NC
2,019 posts, read 4,123,638 times
Reputation: 1194
A couple of weeks ago they picked up my side of the road, while the other side of the raod was not picked up at all. They had to wait a whole week until they came back the next Tuesday.
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Unread 09-26-2007, 07:10 PM
 
86 posts
Reputation: 9
Default I really hope it's not an over time issue.

The city of Raleigh can spend a few extra bucks to keep the trash removed on a set schedule. I work for a state agency and I hear the over-time bull crap all the time. They spend millions on so many other things.

Pay your employees for their hard work and keep the trash removed off the streets.

If a man is earning $10 hour and works five hours over time to complete his route, he makes an extra $75 gross, no biggie. As long as it is reasonable and excusable, that is why they have managers.

I am pretty sure the City of Raleigh has people to conduct time studies. They probably have calculations for the average time it takes to empty each trash bin and how many minutes it takes for the length of road to travel, etc.

They probably have the entire city divided by quandrants and their formula shows that they have ample time and man power to remove all trash per week. However, they need to calculate for additional bags of trash per household, weather conditions, traffic, etc. Basically it is unpredictable to correctly estimate field activities.

Your trash should have been removed today. I would call the city tomorrow if you get a chance. Maybe the guys were sick or quit. I find it hard to believe they missed an entire street on purpose.

Good Luck
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Unread 09-26-2007, 07:33 PM
 
Location: Wake Forest
3,124 posts, read 8,319,925 times
Reputation: 687
Quote:
Originally Posted by North_Raleigh_Guy View Post
The City of Raleigh garbage man usually comes to pick up my trash by 7:30 am every Wednesday. Here it is 7:30 pm and no trash pick-up in our neighborhood yet. Everyone's cans are just where they left them. I know that the City recently changed how they handle overtime with employees, but it seems odd that they didn't make it here by the end of the day since they usually come by no later than 7:30 am. No biggie, just thought it was a tad odd. Has his happened to you lately?
Have you called to find out why? They could have some turn over lately....someone took ill or is out on medical......new guys on new routes can delay things.

Maybe they had equipment breakdown. Training sessions can delay things.

It's a service industry.....poo-poo happens. Find out first.
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Unread 09-27-2007, 08:35 AM
 
Location: North Raleigh
576 posts, read 2,022,926 times
Reputation: 231
If you have ANY issues with trash, recycling, or yard waste pickup simply call the municipality. WakeGOV.com - Municipal Solid Waste Information

In my case where things weren't picked up they explained the issue (trucks were broken) and/or sent someone the next day to pickup.
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Unread 09-27-2007, 08:35 AM
 
250 posts, read 837,211 times
Reputation: 153
Was there any resolution on this? I'm curious...
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Unread 09-27-2007, 09:39 AM
 
Location: Chapel Hill
1,246 posts, read 2,800,995 times
Reputation: 307
I was wondering the same thing.
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Unread 09-27-2007, 05:25 PM
 
8,886 posts, read 16,856,170 times
Reputation: 7994
Quote:
Originally Posted by cary_nc View Post
Was there any resolution on this? I'm curious...
Just got home from work, looks like they came by today to pick up the trash. Just one day late. Maybe the truck broke down yesterday!
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