Time Warner Cable/Internet Issue in Cary/Morrisville (Raleigh, Star: maintenance, live in)

[brons7]

I live at Twin Lakes off of Davis and McCrimmon Parkway in Cary (borderline with Morrisville). Starting Tuesday night (January 15th), I am getting almost no signal coming in for my cable TV and internet every night. This is only happening from around 8:00 PM to about midnight. I called TW on Wednesday night, and a recording informed me that there is an issue in the area. The next morning the issue was supposedly resolved but I am still having problems. Last night for almost 4 hours, my internet speed averaged around .02 mbps. basically unusable. I could get analong TV signal but the colors on my digital channels were so distorted that you could not make anything out on the screen. Same story tonight.

Time Warner is sending someone over tomorrow afternoon (Sunday) but I wante to know if anyone else has noticed the problem this week?

[gazania]

I had that not too long ago. (I'm in Raleigh, though.) I thought I read that TW was doing some maintenance work in this area (which might include Cary) around this time, but this could be a figment of my imagination. I do know that my reception and internet have improved since then, so maybe I wasn't totally imagining things.

Boy do I hate to write this, but you have already done the usual stuff that TW tells you to do, right? The ol' "Reset" bit?

[jrx8]

I live in Morrisville and every afternoon around 4 pm my TV stops working and displays "No Signal". Sometimes it starts to work again after 10 min and sometimes I have to call Time Warner Cable. All they know is to "refresh the signal".