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Reload this Page Another cable internet thread...TWC sucks!!
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Old 02-22-2013, 07:20 AM
 
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Somebody needs to come in here and knock TWC off their throne. I will be first in line for fiber internet. Heck I will dig the trenches for the fiber optics.
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Old 02-22-2013, 08:13 AM
 
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Yes, I was told yesterday by their customer service that they understood that I didn't have one of their modems, but since their files said I did, I would have to either pay for it or physically go to their warehouse and convince the employees there to search their inventory for the modem. If it wasn't found, I would have to pay.
I'm currently (again) searching for other providers.
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Old 02-22-2013, 08:52 AM
 
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Modems can get old and just stop working too. How old is the hardware TWC started charging to lease to you?

Fyi, NewEgg is selling the SB5101U for $49 now - with shipping and tax you will break even in under a year if you buy the modem and stop paying TWC the ridiculous $4/mo lease fee.
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