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Yes, another dis-satisfied customer wanting out. Many threads with many answers, but I am hoping to find what my options are, maybe ones you have used and like.
I have TWC and live in Chapel Hill. I use them for phone, internet and cable. I soon will be getting rid of the phone for a no-contract cell. So now it is cable and internet.
I pay $40.50 for internet, and $58.40 for basic cable (plus the $3.95 box we have to have now).
Has anyone else used another internet provider at a lower cost but still received just as good/fast services? There must be something out there. As for cable, I think I am stuck as DISH is not an option and with no real competition, TWC is the only choice.
Only the phone companies which will be much slower unless you can get VDSL (U-Verse). I guess you can also earthlink which is the exact same service resold.
In January, 2013, we moved into our house in Brier Creek. Until U-Verse comes to this area, there is nothing comparable to TWC internet. Which is a bloody shame.
For TV, we considered Direct TV and would have been happier (I'm sure) with their service and equipment. However, we bundled our internet, phone and cable services making it far less expensive to keep TWC for everything.
Though I think TWC equipment, customer services and general policies stink, their installation department was terrific - AFTER the subcontractors screwed it up and we were escalated to TWC installers. They were outstanding. If TWC ran its entire company with the attitudes of TWC employed installers, their number of unhappy customers would quickly dwindle.
In January, 2013, we moved into our house in Brier Creek. Until U-Verse comes to this area, there is nothing comparable to TWC internet. Which is a bloody shame.
For TV, we considered Direct TV and would have been happier (I'm sure) with their service and equipment. However, we bundled our internet, phone and cable services making it far less expensive to keep TWC for everything.
Though I think TWC equipment, customer services and general policies stink, their installation department was terrific - AFTER the subcontractors screwed it up and we were escalated to TWC installers. They were outstanding. If TWC ran its entire company with the attitudes of TWC employed installers, their number of unhappy customers would quickly dwindle.
Are you sure about that? I dumped TWC tv and went with DISH. I have the hopper, one Joey, and one of the lower plans and it's $44 a month for a year, then $66 after that. The Hopper is 1000x better than the junk TWC gives you, and if you want whole home DVR with TWC it's an extra $30 a month if I recall. I have been very happy with DISH, but I still use TWC for internet. Maybe one day we will get some sort of fiber internet in Raleigh.
Are you sure about that? I dumped TWC tv and went with DISH. I have the hopper, one Joey, and one of the lower plans and it's $44 a month for a year, then $66 after that. The Hopper is 1000x better than the junk TWC gives you, and if you want whole home DVR with TWC it's an extra $30 a month if I recall. I have been very happy with DISH, but I still use TWC for internet. Maybe one day we will get some sort of fiber internet in Raleigh.
Add in the landline (which we have to have - DH is hard of hearing and the cellphone only just didn't work well for him) and the TWC bundle is considerably less expensive. And no contract - so if U-Verse ever comes here, I'm done with TWC.
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