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That's a standard auto-answer that you would get from any complaint or feedback.
What I don't understand is why you're getting wrapped around the axle about Amazon's selling of the Leesa Mattress. From what I can tell from your posts, you aren't actually looking to purchase one. And the OP has said that they bought directly from Leesa. So why are you making a big issue of it? As fas as I can tell, you're the only one in this thread complaining of this "issue".
That's a standard auto-answer that you would get from any complaint or feedback.
What I don't understand is why you're getting wrapped around the axle about Amazon's selling of the Leesa Mattress. From what I can tell from your posts, you aren't actually looking to purchase one. And the OP has said that they bought directly from Leesa. So why are you making a big issue of it? As fas as I can tell, you're the only one in this thread complaining of this "issue".
I hate to see people ripped off.
Amazon is getting too big and is becoming deceptive and careless.
Amazon is getting too big and is becoming deceptive and careless.
It's not an issue for anyone in this thread. I just don't get why you're taking on this completely random issue that has no relevance to you or anyone else in this thread. And it's not like you're going to have any effect on Amazon by sending this message.
Product:
Leesa Mattress
Issue Summary:
defect-incorrect-information
Date & time received:
2017-08-06 10:08:05.0
Additional comments:
Leesa offers refund if mattress is donated to a charity. If no charity will take it, Leesa will send a recycler to pick it up. Amazon's return policy is not clearly stated. On the Raleigh NC City-Data blog, a customer complains of this issue. Amazon needs to be clear about what the return involves.
What poster in this thread complained about Amazon return issues ??
I must have missed it. The OP did not get the mattress from Amazon.
The few returns I have made to Amazon have been super easy.
CapitalBlvd: Thanks so much for your concern. I purchased my mattress directly from Leesa, because I had heard that Amazon might have a shorter return window and be more difficult to return. Fortunately I've been able to resolve my issue and have a pickup scheduled with Habitat for Humanity.
Last edited by farebluenc; 08-07-2017 at 12:25 PM..
OP only said they purchased online. Both Leesa and Amazon sells this online.
You might want to read the thread again. You asked, and the OP answered:
Quote:
Originally Posted by CapitalBlvd
OP, who sold the mattress to you?
Quote:
Originally Posted by farebluenc
I bought it directly from Leesa, because the return policy is different if you purchase from Amazon.
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