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Old 10-05-2019, 01:05 PM
 
1,427 posts, read 764,697 times
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Picking up on the Toyota thread for input.

Have not decided on a brand yet but Ford is in the running.
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Old 10-05-2019, 02:24 PM
 
Location: Cary
2,680 posts, read 3,151,528 times
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I used the small Ford dealership in Chapel Hill to place a build order. Pleasurable experience. Crossroads did not impress me from a sales point but I use them for service.
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Old 10-05-2019, 04:12 PM
 
2 posts, read 767 times
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Crossroads Ford is decent for service- no idea on sales. Capital Ford sales is as terrible as any other dealer I suppose- but that's where I got my Ford Focus (don't buy one, btw- the transmission is woefully unreliable). Still when my Focus's transmission died (on a Saturday evening) Crossroads promised to get it looked at on Tuesday. Capital refused to commit to a date and said it may take a week or more before they could look at it.
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Old 10-05-2019, 04:56 PM
 
Location: Lake Gaston, NC
1,628 posts, read 2,221,656 times
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Quote:
Originally Posted by Conrail16 View Post
Crossroads Ford is decent for service- no idea on sales. Capital Ford sales is as terrible as any other dealer I suppose- but that's where I got my Ford Focus (don't buy one, btw- the transmission is woefully unreliable). Still when my Focus's transmission died (on a Saturday evening) Crossroads promised to get it looked at on Tuesday. Capital refused to commit to a date and said it may take a week or more before they could look at it.
enough said buy a Honda
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Old 10-05-2019, 05:10 PM
 
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Quote:
Originally Posted by pitroad View Post
enough said buy a Honda
Had more troubles with my Hondas than my Fords over the years.
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Old 10-05-2019, 05:25 PM
 
90 posts, read 26,729 times
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Quote:
Originally Posted by cheapdad00 View Post
Had more troubles with my Hondas than my Fords over the years.
You may have. But, statistically speaking Hondas are way more reliable.
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Old 10-05-2019, 09:28 PM
 
Location: Lee County, NC
2,570 posts, read 869,833 times
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Crossroads in Fuquay was the best from a sales perspective, I haven't used them for service. I was not impressed with the Cary location, nor was I impressed with the Sanford store closest to me. Both sales and service were lackluster. For service, I took my old truck to the Southern Pines location, they always got me in and out quickly and the staff was cordial.
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Old 10-05-2019, 10:57 PM
 
1,664 posts, read 1,700,304 times
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Quote:
Originally Posted by Artificial View Post
You may have. But, statistically speaking Hondas are way more reliable.
Both automakers have some good models and some bad ones. (Although recently Ford has taken steps to reduce the # of bad ones by cutting some of their product programs.). I work in the auto/truck business and certain publications (cough***consumer reports***cough) are not worth spending 2 minutes on. I think if people compared those studies versus actual OEM warranty claim data they would be surprised at how “off” those “experts” can be. Honda makes some good vehicles but the Honda dealers have large shops at each of their stores, too, you know?

As far as the OPs original question.....there is no best Ford place to buy from. It’s kind of luck of the draw with any of the Ford dealers around here. They all have good and bad employees....
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Old 10-06-2019, 05:58 AM
 
Location: Cary, NC
34,300 posts, read 59,614,483 times
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I have been satisfied buying vehicles at Crossroads in Cary.
1998 F-150, 2007 Focus, 2007 Edge, 2016 Edge, 2017 CMax.


When I settle on the vehicle I want, I shop Ford Direct for competition in pricing. Often, I know what is in inventory as well as the sales guys on the lots know.
https://shop.ford.com/inventory/edge...intcmp=show-si
I like pulling up the window stickers. I look at the options and the dates.


In 2013, I bought an Edge through Stearns Ford in Burlington. Good experience there, too.
They had the car I wanted, equipped how I wanted, and I got a great price.
The sticker was dated showing that Edge was on their lot a LONG time, and he was ready to dump it.
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Old 10-06-2019, 08:58 AM
 
Location: Phoenix, AZ > Raleigh, NC
15,459 posts, read 19,667,904 times
Reputation: 25200
Forget the dealership. Use your Costco membership.
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