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Old 11-07-2019, 10:33 AM
 
Location: Cary, NC
3,168 posts, read 4,225,566 times
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We also used Chuck Tickle for a few years when we first moved here a decade ago and his office was responsive and good to work with. But then State Farm decided to jack up our homeowner's rates 30% out of the blue, so we switched to Amica, which charged around half what State Farm was trying to hit us for.
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Old 11-07-2019, 10:50 AM
 
Location: under the beautiful Carolina blue
17,359 posts, read 26,679,748 times
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Quote:
Originally Posted by SFspiderman View Post
We also used Chuck Tickle for a few years when we first moved here a decade ago and his office was responsive and good to work with. But then State Farm decided to jack up our homeowner's rates 30% out of the blue, so we switched to Amica, which charged around half what State Farm was trying to hit us for.
IF SF tries to jack up my rates again I will be switching. Amica is a good company. I have 3 teen drivers so not looking to rock any boats at the moment.
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Old 11-07-2019, 10:56 AM
 
Location: Apex NC, the Peak of Good Loving.
1,535 posts, read 1,882,703 times
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Originally Posted by SFspiderman View Post
... we switched to Amica ...
+1 for Amica.

.
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Old 11-07-2019, 11:49 AM
 
2,447 posts, read 2,473,843 times
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OP, why the loyalty to State Farm if you have had bad service from the agent? I've never used an actual agent before (GEICO and USAA), so am interested in the differentiation of agent vs insurance company.
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Old 11-07-2019, 12:11 PM
 
Location: under the beautiful Carolina blue
17,359 posts, read 26,679,748 times
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Originally Posted by cheapdad00 View Post
OP, why the loyalty to State Farm if you have had bad service from the agent? I've never used an actual agent before (GEICO and USAA), so am interested in the differentiation of agent vs insurance company.
Huge difference. Agent will go to bat for you if you have trouble with your own insurer and often help you with claims with another insurer. I would never try to save money by going without an agent. And FTR, both GEICO and USAA stink (USAA used to be good but has really slid last couple years, not sure what's going on, it's too bad becuase they have a good base of insureds). Everywhere I've worked I've worked with former GEICO employees who hated it - massive turnover there.
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Old 11-07-2019, 12:19 PM
 
Location: Cary, NC
34,290 posts, read 59,604,944 times
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Originally Posted by twingles View Post
Huge difference. Agent will go to bat for you if you have trouble with your own insurer and often help you with claims with another insurer. I would never try to save money by going without an agent. And FTR, both GEICO and USAA stink (USAA used to be good but has really slid last couple years, not sure what's going on, it's too bad becuase they have a good base of insureds). Everywhere I've worked I've worked with former GEICO employees who hated it - massive turnover there.

When GEICO stood for "Government Employees Insurance Company" it was on a par with USAA and Amica.


Way Back Machine....
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Old 11-07-2019, 11:53 PM
 
130 posts, read 191,411 times
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Quote:
Originally Posted by cheapdad00 View Post
OP, why the loyalty to State Farm if you have had bad service from the agent? I've never used an actual agent before (GEICO and USAA), so am interested in the differentiation of agent vs insurance company.
Basically we've been with State Farm since (me 1992, my husband 1981), plus it is headquartered in my home state and with the exception of the last three years, we have always been very happy with them. The agency has some weaknesses that we did not judge too much, even though they weren't fantastic. But things kept changing, and communications got more scarce, then there was confusion, and now I just don't have any confidence anymore. I prefer having an agent. We have three kids who are adult drivers, plus another one coming in another year and a half, so agents to work with you are for the peace of mind, experience, and help.
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Old 11-08-2019, 08:08 AM
 
Location: Raleigh, NC
3,647 posts, read 4,332,443 times
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Quote:
Originally Posted by twingles View Post
USAA used to be good but has really slid last couple years, not sure what's going on, it's too bad becuase they have a good base of insureds
USAA and Amica still toggle back and forth between #1 and #2 rated companies by CR and others.

A number of years ago, I switched to Erie. I check with Amica and others every year or two and Erie always comes out on top (with the lowest rate). I have had several claims through the years (most not my fault) and they have been great to work with - eg, sending the check directly to the body shop so all I have to do is give them the deductible.
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Old 11-08-2019, 08:09 AM
 
Location: Raleigh, NC
12,087 posts, read 28,657,037 times
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Originally Posted by VickiR View Post
Peyton Alls with State Farm...919-605-9509.

You could call and discuss the issue. I'm sure he'll tell you what you can and can't do.
Call me crazy...Peyton Alls is with Farm Bureau! Not State Farm.

I've been dealing with State Farm as a client of mine is out of the country and I have his townhome listed. Unfortunately, there was a leak and the insurance company is paying for repairs so I've been dealing with them for about a month. SLOW going. So, I had State Farm on my mind.

I will say this...I had a claim from Hurricane Florence and with Farm Bureau, it was so easy. I gave them a list of what needed repairs and some estimates and my check was in the mail.

With State Farm, NOT so easy and they aren't covering a few things that "I" thought they should.

You never really know how good your insurance company is until you have a claim.

After having Farm Bureau and now having to work (on behalf of my client) with State Farm, I'd have to say that Farm Bureau is wayyyyyyyyyyyyyyyy easier to work with and covers more!
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Old 11-08-2019, 08:13 AM
 
1,343 posts, read 841,638 times
Reputation: 1358
Quote:
Originally Posted by VickiR View Post

After having Farm Bureau and now having to work (on behalf of my client) with State Farm, I'd have to say that Farm Bureau is wayyyyyyyyyyyyyyyy easier to work with and covers more!

+1


I was with State Farm in NY for 10 years. Switched to Amica due to service and rates when we moved here. Tried them all out and others while buying our new home this spring and the best turned out to be Tim Royal at NC Farm Bureau on Western Boulevard. He was very helpful, responsive, and had the best rates. He explained every piece of the policies to me and was patient with the home buying process, changing our policies, and providing proof of insurance for closing.


I can't say enough good things about him.
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