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Old 08-04-2009, 01:29 PM
 
Location: Port Murray
239 posts, read 181,508 times
Reputation: 137

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The people behind the customer service counter at New York Bagel are so grumpy, rude, and I have to ask does ANYONE like their job at this place?

I'm afraid to order anything from them, and I've even stopped going as much as I used to. I never eat inside anymore.

Anyone experience their horrible customer service?

They're located off Strickland and Falls of Neuse, behind Krogers.
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Old 08-04-2009, 01:36 PM
 
Location: Winston-Salem, NC
868 posts, read 959,644 times
Reputation: 359
At least it's authentic New York style.
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Old 08-04-2009, 01:36 PM
 
466 posts, read 463,398 times
Reputation: 575
Quote:
Originally Posted by Sagafrika View Post
The people behind the customer service counter at New York Bagel are so grumpy, rude
So you're saying it's authentic?
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Old 08-04-2009, 02:00 PM
 
Location: Taylors, SC
9,223 posts, read 15,676,109 times
Reputation: 2905
Quote:
Originally Posted by emelvee View Post
at least it's authentic new york style. :d
lol
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Old 08-04-2009, 02:19 PM
 
Location: Cary, NC
7,668 posts, read 15,428,763 times
Reputation: 4869
Quote:
Originally Posted by emelvee View Post
At least it's authentic New York style.
LOL! Thanks for the chuckle!
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Old 08-04-2009, 02:48 PM
 
Location: Heart of TEA country--Livingston County, MI
8,107 posts, read 11,238,455 times
Reputation: 5563
Wonder if that is Bronx or Queens style service? Surely it is NOT Manhattan or Brooklyn..
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Old 08-04-2009, 03:08 PM
 
9,151 posts, read 19,532,969 times
Reputation: 8630
I like the Bagels there, they are very good. I don't understand the attitude. I've eaten my fair share of bagels from places in NJ, NY and out on Long Island and the people behind the counter at those places were always very friendly.
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Old 08-04-2009, 03:41 PM
 
306 posts, read 566,167 times
Reputation: 237
NY Bagel II in Cary is really good and they've never had any attitude that I've seen. They've been the best, most authentic bagels that I've had here
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Old 08-04-2009, 06:47 PM
 
152 posts, read 387,424 times
Reputation: 66
Quote:
Originally Posted by lunadesign View Post
NY Bagel II in Cary is really good and they've never had any attitude that I've seen. They've been the best, most authentic bagels that I've had here
You are so correct! I just wish they were closer. We buy a dozen every so often and I freeze them, and bake them in a toaster oven on low temp. It's almost as good as if I just got them. I was glad to see the reference to the bad service was in N. Raleigh area because I could almost not believe my eyes.

Just wish they had a bigger eat in area and some nice tables outside. Just pull them back in at closing. Probably is an ordinance with the shopping center. Too bad.
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Old 08-04-2009, 11:28 PM
 
Location: Midtown Raleigh
1,074 posts, read 2,040,986 times
Reputation: 936
I agree with this 100%. They're so POed to be working there, you feel like you're at the post office or the DMV while you're in line. It's almost comical- like Dick's Last Resort (where the draw is that they're paid to be rude to you).

One lady YELLED at my friend after she ordered a toasted bagel and was handed a cold bagel. My friend said, "Oh, I'm sorry- I thought I asked for it to be toasted" (She definitely did ask, and clearly), and the lady was openly snide and rude to her. When my friend said something about that being inappropriate, the lady went off.

That place is right on my way to work and I probably have gone back only twice or so in the year since that's happened. If they were even a tiny bit polite, I'd be by once a week. Now I just go to the Planet Smoothie in Sutton Square. The peach strawberry thing... beats a bagel any day (well, almost any day, but I refuse to pay for openly rude service).
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