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Old 08-04-2009, 01:29 PM
 
Location: Port Murray
238 posts, read 129,177 times
Reputation: 136
Default Can I Tell You About New York Bagel?

The people behind the customer service counter at New York Bagel are so grumpy, rude, and I have to ask does ANYONE like their job at this place?

I'm afraid to order anything from them, and I've even stopped going as much as I used to. I never eat inside anymore.

Anyone experience their horrible customer service?

They're located off Strickland and Falls of Neuse, behind Krogers.
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Old 08-04-2009, 01:36 PM
 
Location: Winston-Salem, NC
631 posts, read 687,213 times
Reputation: 227
At least it's authentic New York style.
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Old 08-04-2009, 01:36 PM
 
383 posts, read 349,392 times
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Quote:
Originally Posted by Sagafrika View Post
The people behind the customer service counter at New York Bagel are so grumpy, rude
So you're saying it's authentic?
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Old 08-04-2009, 02:00 PM
 
Location: Taylors, SC
8,409 posts, read 13,452,051 times
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Quote:
Originally Posted by emelvee View Post
at least it's authentic new york style. :d
lol
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Old 08-04-2009, 02:19 PM
 
Location: Cary, NC
7,193 posts, read 13,577,438 times
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Quote:
Originally Posted by emelvee View Post
At least it's authentic New York style.
LOL! Thanks for the chuckle!
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Old 08-04-2009, 02:48 PM
Status: "Campaigning 4 State House" (set 3 days ago)
 
Location: Mid-Town
7,336 posts, read 9,256,553 times
Reputation: 4969
Wonder if that is Bronx or Queens style service? Surely it is NOT Manhattan or Brooklyn..
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Old 08-04-2009, 03:08 PM
 
8,990 posts, read 17,557,199 times
Reputation: 8176
I like the Bagels there, they are very good. I don't understand the attitude. I've eaten my fair share of bagels from places in NJ, NY and out on Long Island and the people behind the counter at those places were always very friendly.
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Old 08-04-2009, 03:41 PM
 
306 posts, read 504,897 times
Reputation: 235
NY Bagel II in Cary is really good and they've never had any attitude that I've seen. They've been the best, most authentic bagels that I've had here
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Old 08-04-2009, 06:47 PM
 
152 posts, read 353,660 times
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Quote:
Originally Posted by lunadesign View Post
NY Bagel II in Cary is really good and they've never had any attitude that I've seen. They've been the best, most authentic bagels that I've had here
You are so correct! I just wish they were closer. We buy a dozen every so often and I freeze them, and bake them in a toaster oven on low temp. It's almost as good as if I just got them. I was glad to see the reference to the bad service was in N. Raleigh area because I could almost not believe my eyes.

Just wish they had a bigger eat in area and some nice tables outside. Just pull them back in at closing. Probably is an ordinance with the shopping center. Too bad.
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Old 08-04-2009, 11:28 PM
 
Location: Midtown Raleigh
1,074 posts, read 1,814,399 times
Reputation: 932
I agree with this 100%. They're so POed to be working there, you feel like you're at the post office or the DMV while you're in line. It's almost comical- like Dick's Last Resort (where the draw is that they're paid to be rude to you).

One lady YELLED at my friend after she ordered a toasted bagel and was handed a cold bagel. My friend said, "Oh, I'm sorry- I thought I asked for it to be toasted" (She definitely did ask, and clearly), and the lady was openly snide and rude to her. When my friend said something about that being inappropriate, the lady went off.

That place is right on my way to work and I probably have gone back only twice or so in the year since that's happened. If they were even a tiny bit polite, I'd be by once a week. Now I just go to the Planet Smoothie in Sutton Square. The peach strawberry thing... beats a bagel any day (well, almost any day, but I refuse to pay for openly rude service).
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