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Old 01-30-2010, 05:31 PM
 
39 posts, read 75,475 times
Reputation: 47

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My husband and I had tickets to tonight's Mama Mia show at the DPAC. We are season members and have always had great experiences with the DPAC and their customer service. We have always been please with them and the shows we've seen there.

When we heard about this weekend's storm, we checked their weather policy, which was show would go on unless a "state of emergency" was declared. Needless to say - we are shocked that tonight's show is still being held that we saw on Channel 11 this afternoon that Gov. Perdue did declare a "state of emergency". I had also read it on WRAL's website and the blog they were doing throughout the day. I see this as being a contradiction of their weather policy and it seems that they are more concerned about making money then public safety when officials are asking for everyone to stay off the roads as they expect everything will ice over.

We also don't understand why the matinee would be cancelled and not the evening performance. The conditions get worse at night, just because the parcipitation has stopped, does not mean that it's okay to go out and about. In fact, I would think if they wanted one show to happen today, they should've held the matinee - where driving conditions were probably better than they will be tonight. Although, truth be told, they should've both been cancelled - I don't think anyone should be driving when roads are in the condition they are in.
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Old 01-30-2010, 09:15 PM
 
2,606 posts, read 4,796,490 times
Reputation: 5434
I heard on the news that the DPAC said anyone with tickets to today's shows could swap them for a different day, as long as tickets are available.
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Old 01-31-2010, 01:14 AM
 
Location: Sunny Sandy Ego
455 posts, read 961,945 times
Reputation: 240
I don't see what all the fuss is about. People just need to use common sense and good judgement. If the roads are bad, don't goto the show. As others have posted, the DPAC are aware of the situation and have a contingency plan.

Sometimes the news predicts several inches and we get cold rain. Other times, we get 26" instead of ~4. So relying on weather forecasting may not be the best predictor of events or closings.

Using your logic, I guess that all the non-essential but open stores, colleges, airports, gas stations, and restautants during the "storm" are a menace to society too.
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Old 01-31-2010, 07:20 AM
 
6,338 posts, read 8,018,001 times
Reputation: 7937
I think the OP was concerned that she wouldn't be able to get a refund or tickets exchanged for another performance. But I'm sure DPAC will work with you on that. Just talk to mgmt and keep at it until you get it rectified.
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Old 01-31-2010, 08:48 AM
 
295 posts, read 857,816 times
Reputation: 224
Quote:
Originally Posted by PharmboyinNC View Post
I don't see what all the fuss is about. People just need to use common sense and good judgement. If the roads are bad, don't goto the show. As others have posted, the DPAC are aware of the situation and have a contingency plan.

Sometimes the news predicts several inches and we get cold rain. Other times, we get 26" instead of ~4. So relying on weather forecasting may not be the best predictor of events or closings.

Using your logic, I guess that all the non-essential but open stores, colleges, airports, gas stations, and restautants during the "storm" are a menace to society too.
That's exactly what she was saying - use good judgement. Common sense was to not go, and if the DPAC had any common sense they would have canceled the show. She's not saying the show should have been canceled before the storm hit. Now you have people who probably lost $200 because the DPAC chose money over people's safety.

There's a difference between airports, gas stations and an entertainment facility. The Progress Energy Center and the RBC Center should have canceled their events as well. It's insane to have the Governor come on TV and tell everyone to stay off the roads, then 5 minutes later hear "the show must go on".
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Old 01-31-2010, 10:09 AM
 
6 posts, read 7,228 times
Reputation: 15
Has anyone called yet to get a refund? I have tickets to today's matinee, but the roads are still pretty bad. I am going to call to get my money back, but wanted to hear other people's experiences doing so. Thanks!
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